Objective: To identify and hire a proactive, emotionally intelligent professional with a legal or insurance background. This position focuses heavily on legal intake and administrative support, rather than general customer service. The adecuado profile fits advanced law students, legal graduates, or individuals with litigation/insurance experience.
Key Responsibilities
- Legal Intake & Client Assessment: Conduct detailed initial intakes via inbound and outbound calls, filtering cases and gathering critical data from clients under high-quality standards.
- Documentation & Correspondence: Draft letters of representation, official legal correspondence, and fill out case reports with high technical accuracy.
- Case & File Management: Ensure all client documentation is collected, processed, and meticulously organized within Dropbox.
- Email Management: Oversee, prioritize, and respond to professional email communications efficiently.
Skills:
- At least 1 year of customer service experience for the BPO industry
- Advanced english level (B2+ or C1)
📌 Intake Specialist con experiencia en Customer Service (Medellín)
🏢 Solvo
📍 Medellín
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.