Tipalti is seeking a Card Payment Delivery Associate to join a growing integral team dedicated to card revenue expansion. This is an early‑career role that contributes significantly to the company’s growth strategy by executing and supporting card payments to suppliers. Achieving success in this position requires the timely and effective facilitation of payment processing for our customers. The Associate tracks payment statuses, manages supplier communications, and ensures precise payment instructions. This is a high-volume, strategically important role that directly impacts revenue achievement. Success in this position is essential for ensuring the accurate and timely processing of customer payments.

In This Role

- Contact suppliers to process payments by telephone, web portal, and/or email.
- Deliver payments accurately within service level agreements in a high-volume environment.
- Ensure timely authorization and settlement of payments.
- Conduct daily follow-up on outstanding payments in the processing queue to ensure they are completed successfully.
- Manage and resolve payment escalations by effectively resolving conflicts with suppliers.
- Maintain accurate documentation in relevant systems throughout the payment lifecycle.
- Collaborate with suppliers to confirm precise payment processing details.
- Develop cross‑functional skills beyond payment delivery.
- Take on other responsibilities as required to support and contribute to the success of the team and drive revenue growth.

About You

- Operational Excellence: Demonstrated capability to operate effectively and meet deadlines in a fast‑paced, high‑volume environment.
- Precision and Dependability: Exceptional reliability, punctuality, and a strong work ethic,



coupled with meticulous attention to detail for managing diverse responsibilities.
- Communication and Professionalism: Ability to communicate effectively and maintain professional engagement with all internal and external stakeholders.
- Integrity and Ethics: Strict commitment to the highest standards of integrity.
- Problem‑Solving Skills: Proven strong ability to identify and resolve complex issues.
- Communication: Demonstrated proficiency in both written and verbal English communication.
- Professional Experience (Preferred): Hands‑on experience in payment operations, finance operations, or transaction processing. Prior experience with payment systems and/or working within the Fintech industry.
- Technical Proficiency (Preferred): Strong proficiency with Microsoft Excel, Word, and PowerPoint, as well as experience using ticketing and CRM systems (e.g., Zendesk, Salesforce).

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.

Accommodations

Tipalti champions inclusive teams,



in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.

AI Use

We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact [email protected].

Privacy

We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

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📌 Card Payment Delivery Associate (Medellín)
🏢 Tipalti
📍 Medellín