DiDi General Inc. is seeking a highly analytical Customer Success Analyst (Account Ops & Onboarding) to support the DiDi Food team in Colombia and LATAM. You’ll manage end-to-end lifecycle of restaurant partners—from store setup to device logistics and ongoing success.
You’ll collaborate with Sales, Operations, Product and Strategy to track metrics, uncover insights, and turn data into action plans that improve KPIs. A strong data orientation and automation mindset will help scale our processes.