Overview

Telecommunication Expense Management Ssr. role at Softtek

Location: Hybrid, Colombia.

Responsibilities

- Develops a strategic approach to managing and optimizing an organization's wireless, voice, and data services.
- Works with internal and external stakeholders, including wireless carriers, procurement and equipment vendors, employee onboarding teams, IT support organizations, and procurement and accounts payable teams.
- Manages costs associated with telecommunications services, such as mobile communications.
- Effectively manages costs, expenses, and services to minimize them and drive efficiency in financial management processes, working closely with the IT leadership team.
- Performs quantitative and qualitative analysis to support decision-making in Chubbs' wireless environment, focusing on security, technology obsolescence, good condition, and normal asset replacement.
- Facilitates periodic reporting on service consumption to participating business units/agencies.
- Monitors, measures, and tracks contract compliance to ensure suppliers and service providers meet their obligations.
- Identifies, assesses, and mitigates risks to hardware and software assets, as well as to contracts.
- Effectively communicates recommendations to management teams.
- Manages investments in technology assets throughout their lifecycle and leads reporting, KPIs,



financial variance resolution, and budget coordination.
- Monitors the quality of vendor work, addressing performance issues when necessary.
- Reviews and approves invoices if the work meets contractual standards.
- Escalates issues to other parties as needed.
- Performs other tasks and functions as assigned. Facilitates end-to-end tracking of telecommunications equipment shipments and ensures they are ready for deployment when needed.
- Creates and manages telecommunications portability orders with carriers and internal teams.
- Ensures asset management and disposal activities are completed in a timely manner.
- Communicate with customers to identify and define project requirements, scope, and objectives.
- Ensures the business receives necessary communications regarding changes and their impact.

Requirements

- Telecommunications Business Domain
- Experience providing support, management, and supervision.
- Experience in financial management.
- Strong customer service and communication skills.

Languages

- English Advanced 80-95%.

Location

- Hybrid, Colombia.

Seniority level

- Mid-Senior level

Employment type

- Full-time

Job function

- Information Technology

Industries

- IT Services and IT Consulting

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📌 Telecommunication Expense Management Ssr. (Bogotá)
🏢 Softtek
📍 Bogotá