Service Delivery - Incident Management Practitioner (Bogotá)

Service Delivery - Incident Management Practitioner (Bogotá)

04 ago
|
Zemsania
|
Bogotá

04 ago

Zemsania

Bogotá

THE WORK

Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Let's shape the future together!

Key Responsibilities

- Manage and operate infrastructure and operations in line with service and experience level agreements.
- Maintain reliable and secure IT infrastructure.
- Identify ways to continually improve services and increase operational effectiveness.
- Manage and govern ongoing service delivery and enhancements.

Qualifications

- Expert proficiency in SAP Basis.
- A minimum of 1 year of experience in relevant related skills.
- Technical Diploma in relevant field of studies.

Desired Skills

- Advanced proficiency in Cloud Platform Business Operations.
- Advanced proficiency in IT Service Management (ITSM).
- Advanced proficiency in ITIL Fundamentals.
- Advanced proficiency in ITIL Incident Management.
- Advanced proficiency in SAP NetWeaver.

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📌 Service Delivery - Incident Management Practitioner (Bogotá)
🏢 Zemsania
📍 Bogotá

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