Power the Future of Clean Transportation Through Client Success

Our client is a globally recognized technology leader driving the transition to a more sustainable economy through innovative environmental market infrastructure. By connecting businesses, regulators, and market participants across renewable energy, carbon, and clean transportation sectors, they help accelerate the adoption of low-cooks solutions worldwide. Backed by industry-leading technology, strategic global partnerships, and continuous innovation, they empower organizations to navigate complex environmental markets, unlock new revenue opportunities, and contribute to a cleaner, more sustainable future.

Job Description

Every successful clean transportation initiative begins with trusted client partnerships. In the Client Success Associate (Clean Transportation) role, you'll help organizations maximize environmental credit opportunities, simplify regulatory compliance, and accelerate clean energy adoption. Build a long-term integral career with Emapta while making a measurable impact on sustainability, supporting innovative technologies, and delivering exceptional client experiences within one of the world's fastest-growing environmental markets.

Job Overview

- Employment Type: Indefinite Term Type Contract
- Shift: Day Shift, 8:00 AM - 5:00 PM PST, Consecutive Off
- Work Setup: Hybrid, Colombia
- 5 days work week
- 20 vacation days in total
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

- 1 to 3 years of experience in Client Success, Account Management, Customer Success, Customer Support, or a related role




- Excellent written communication skills with a professional, friendly, and client-focused approach
- Positive, proactive attitude with the flexibility to manage ad hoc tasks and changing priorities
- Exceptional attention to detail
- Proficiency in Microsoft Office applications (Excel, Word, and PowerPoint) and PDF software
- Strong time management, organizational, and project coordination skills
- Ability to work from 8:00 AM to 5:00 PM PST

Preferred Qualifications

- Knowledge of the California Low Carbon Fuel Standard (LCFS), Oregon Clean Fuel Program (CFP), or other clean fuel regulatory programs
- Experience using Salesforce
- Knowledge of clean transportation, fleet operations, renewable energy, or environmental commodities
- Experience managing, retaining, and growing client accounts

Your Daily Tasks

- Partner closely with the Sales team to onboard new clients.
- Guide clients through complex regulatory programs to maximize the value of their credit-generating activities and accelerate clean equipment adoption.
- Collaborate with partners, regulatory agencies, and vendors to manage credit-generation activities and reporting requirements.
- Develop expertise in environmental commodities regulations, operational processes, policies, and service offerings.
- Learn and apply state-specific clean transportation certification rules and procedures.




- Demonstrate the company's clean transportation platform and services to clients and partners within applicable regulatory and commodity frameworks.
- Educate clients and partners on environmental commodity markets and participation requirements.
- Process client assets accurately and on time, and submit consumption and generation reports to regulatory agencies within established deadlines.
- Assist with the registration of clean transportation assets for participation in Low Carbon Fuel Standard (LCFS) programs in California, Oregon, emerging U.S. clean transportation markets, and Canadian clean fuel programs.
- Support application processing, existing client services, and expansion into new regulatory programs and markets.
- Deliver onboarding training and ongoing support to help clients access and use the company’s platform, manage accounts, maintain asset inventories, and complete transactions.
- Respond to client inquiries by providing guidance, tools, and information required for onboarding and regulatory reporting.
- Ensure onboarding activities are completed successfully and transitioned into ongoing service management.onalism, credibility, and a customer‑first mindset.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,200 clients worldwide and a team of more than 12,000 talented professionals, Emapta continues to set new standards in the industry.

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📌 Client Success Associate (Clean Transportation) (Bogotá)
🏢 Emapta Global
📍 Bogotá