Job Description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

- Imparte programas de formación sobre productos siguiendo los materiales y los calendarios de formación establecidos.
- Imparte y presta apoyo a los programas de formación y a otras actividades formativas diversas.




- Actúa con sentido de la urgencia cuando es necesario realizar modificaciones en los materiales o programas de formación, y proporciona la información necesaria al responsable de formación.
- Participa en la creación, el diseño y la puesta en marcha de materiales de formación, programas de formación, etc.
- Crea un entorno de aprendizaje positivo para fomentar la motivación de los empleados que están en formación.
- Evalúa la preparación de los colaboradores y del personal en formación para desempeñar sus funciones laborales.
- Mantener al día de todas las políticas, procedimientos, sistemas y productos de la empresa y específicos de cada cuenta.
- Contribuye a los procesos de mejora continua tanto dentro de la empresa como en las de nuestros clientes.
- Realiza todas las demás tareas que le asigne el responsable LX, entre las que se incluyen, entre otras, la formación de nuevos empleados, la capacitación continua, la elaboración de informes de formación, el apoyo a las operaciones, la gestión de los tiempos de espera y la formación a nivel de centro.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

#J-18808-Ljbffr

📌 Formador de BPO (Bilingüe Español - Portugués) (Colombia)
🏢 Taskus
📍 Colombia