Responsibilities

- Own the global HubSpot infrastructure for the CS team. Drive account assignments, territory mapping and data hygiene across all regions, ensuring a unified "one Clara" operational standard.
- Design and maintain global dashboards in HubSpot and Metabase. Transform raw multi-country data into actionable narratives that help leadership understand business impact and team performance.
- Lead the technical setup for customer facing campaigns worldwide. Define segments, collaborate with Growth Marketing on global messaging and track performance using Amplemarket and HubSpot.
- Serve as the global point of contact for CS operational inquiries. Lead the training and onboarding for new hires across regions, ensuring high adoption of our tools and automated workflows.
- Proactively identify manual bottlenecks in our global processes and automate them using N8N or AI-driven logic.



Constantly reinvent how we work to increase team velocity.

Requirements

- 1-2 years of experience in Sales Ops, Data Analytics or a similar role with exposure to complex, multi-market environments.
- Direct, hands‑on experience with HubSpot (preferred) or a major CRM, with high proficiency in workflow automation and report generation.
- Exceptional proficiency in Google Sheets (advanced formulas, pivot tables and logical functions) for high-stakes data manipulation.
- Demonstrated ability to use AI tools as a daily "copilot" to automate repetitive operational tasks and data analysis.
- A proactive mindset with a proven ability to manage organized workflows and take full responsibility for general project outcomes.

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📌 Sales Operations Associate (Bogotá)
🏢 Jobtailor
📍 Bogotá