Role Overview

Join Job Duck as a Legal Records Coordinator and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. In this role, you will manage client communications, coordinate treatments, and ensure smooth interactions with insurance companies and providers. You’ll handle critical tasks such as drafting documents, managing calendars, and overseeing records, all while maintaining a proactive and organized approach. This position is adecuado for someone who thrives in a fast-paced environment, demonstrates strong communication skills, and is committed to accuracy and reliability. If you are resourceful, empathetic, and eager to grow within a professional setting, this opportunity is for you.

Schedule:

Monday to Friday from 9:30 AM to 6:30 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

- Performing basic office management tasks and maintaining organized systems
- Ensuring timely responses from insurance companies
- Drafting legal documents and correspondence
- Posting client reviews and sending thank-you letters
- Handling email communications professionally
- Answering and returning calls promptly
- Coordinating treatments and follow-ups for clients
- Contacting providers and requesting medical records
- Managing calendars and scheduling appointments
- Negotiating with insurance companies and determining next steps
- Reviewing and managing client records
- Communicating with clients, insurance companies, and adjusters

What We’re Looking For:





- At least one year of experience as a legal assistant, or in a legal support role and/or related Bachelor’s degree in legal studies
- Advanced/native-level English skills (both written and spoken)
- It’s a plus if you have a background dealing with medical records
- Excellent communication and writing skills
- Strong organizational and time-management abilities
- Ability to prioritize tasks and meet deadlines
- Detail-oriented with problem-solving skills
- Proficiency in Microsoft Office Suite and calendar management
- Adaptability and flexibility in a dynamic environment
- Professional maturity and understanding of office protocols
- Ability to work independently and take initiative
- Empathy and client-focused mindset
- Commitment to confidentiality and accuracy
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment

What’s In It for You?

- Monthly compensation starting from 1150 USD to 1220 USD
- Paid time off.
- Referral and annual bonuses.
- Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

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📌 Legal Records Coordinator (Colombia)
🏢 Job Duck
📍 Colombia