We're is hiring a Sales Development to qualify leads, manage our sales pipeline, and help us build a smarter, faster, more organized sales operation. You'll be the backbone of our lead-to-close process — handling discovery calls, CRM management, underwriting file prep, and workflow improvement.

This is a hands-on role with real ownership. You'll talk to prospects daily, keep our CRM pristine, prepare files for our underwriting team, and help us scale our sales playbooks.

What you'll be doing

- Lead qualification through discovery calls — Contact new prospects, understand their needs, timeline, and pain points; document interactions and recommend next steps
- Pipeline management & CRM organization — Monitor inbound channels (web forms, phone, broker emails, Facebook, Tivoli), log opportunities, update stages, and keep trackers live for leadership
- Underwriting file prep & auditing — Review ACORD 130 applications, verify business info, check entity status, review loss history, and organize clean files for review
- Internal pricing support — Use Excel/CVTA templates to prepare pricing estimates and billing summaries after qualification
- Phone support & payment tracking — Answer calls from prospects and clients; monitor and track payment-related follow-ups
- Workflow & process improvement — Help identify bottlenecks, build playbooks, create checklists, and support automation and AI-enabled workflows in GoHighLevel, CRM Momentum, and NowCerts
- Marketing & social media assistance — Support organic content calendars, Google review campaigns, client testimonials, and basic campaign coordination (secondary priority)

What we’re looking for

Must have:





- C1– English proficiency — clear communication in discovery calls, documentation, and team interaction
- Prior SDR, sales development, appointment setting, or sales support experience required
- Strong CRM discipline & organizational skills — ability to keep data clean, complete, and actionable
- Excellent listening and discovery-call skills — you ask the right questions and document thoroughly
- High energy and confidence — you communicate with clarity and enthusiasm
- Ability to document calls and follow-ups clearly — your notes help the whole team move forward
- On‑site availability in Medellín, Aguacatala — this is a full‑time, in‑office role

Nice to have

- Interest in AI tools and workflow optimization
- Experience building playbooks, checklists, or internal processes
- Content creation or social media background
- Familiarity with NowCerts, GoHighLevel, or CRM Momentum

Tools you’ll use

Core stack:

NowCerts CRM / AMS · CRM Momentum · GoHighLevel · Google Workspace (Gmail, Sheets, Drive, Docs) · Adobe Acrobat · Excel/Sheets pricing templates · AI tools (ChatGPT, Claude)

Academic background

Students or graduates in Marketing, Communication, Business Administration, International Business, or related commercial fields.

What we offer

- Indefinite‑term contract with full Colombian statutory benefits
- Great work environment in a dynamic learning culture
- Office hours: Monday–Friday, 40‑hour work week (no extended shifts)

Key details

Schedule: 8:00 AM - 5:00 PM EST, Monday–Friday

Location: Medellín, Colombia (On‑site — Aguacatala)

Modality: On‑site

Salary: 3,500,000 - 4,000,000 COP + Performance-based incentives

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📍 Medellín