The Portfolio Manager Operations oversees the administration of insurance and/or reinsurance accounts and contracts, from establishing and maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and manage the related cash flow. He/she also supports the underwriters in administrative activities related to the underwriting process.
- Responsible for entries (treaties and/or facultative) in the Accounting and Underwriting system/platforms and all further modifications
- Enter T&C; (Terms and Conditions) into the accounting system with accuracy.
- Check contractual T&C; (Terms and Conditions), submit them to Underwriters for signature and draw their attention in case of ambiguities or changes,
- Check and process of accounts and claims advices,
- Clarify discrepancies of accounts and claims with underwriters/ claim experts/ cedents/brokers
- Manage independently his/her own portfolio with medium to complex accounts and solves complex problems or problems where precedent may not exist.
- Provide guidance acting as a coach/ mentor to juniors.
- Fosters knowledge sharing with other colleagues to reach solutions.
- Manage cashflow including setting-up of client bank accounts in the accounting system, processing of outgoing/incoming payments and follow up on pending payments and open balances,
- Perform ICS controls (Internal Control System)
according to relevant guidelines and pro-actively support Underwriters in the performance of these controls,
- Monitor client accounts / statistics by using internal reports, perform data analysis and support Stakeholders with reports and statistics,
- Ensure compliance with sanctions and embargos by scanning respective lists and forward to Underwriter/Legal for further investigation if needed,
- Ensure completeness and proper filing of underwriting, accounting and claims documentation DMS (Document Management System)
- Maintain good communication with clients by attending internal and external meetings and workshops as required.
- Be accountable for internal and external audit purposes.
Experience:
- At least 5 years of experience in the industry (re-/insurance) accounting and underwriting assistance and/or controlling
- Advanced MS Office skills (focus on MS Excel, Power Query)
- Business Objects skills beneficial
- Power Bi, Tableau, skills beneficial
Personal Competences:
- Solidinsurance and reinsurance knowledge and eagerness to deepen expertise.
- Advanced analytical skills and accuracy
- Advanced communication and team collaboration skills with both internal and external stakeholders and team members
- Sense of reliability and responsibility
- Self-motivation, flexibility and adaptability to changes
Required Education
Bachelor / completed commercial apprenticeship (ideally in re-/insurance company) or equivalent