The SDR Team Lead is responsible for leading, coaching, and developing a team of Sales Development Representatives SDRs to achieve lead generation, pipeline creation, and sales qualification goals. This role drives team performance, ensures process compliance, and partners with crossfunctional teams to support business growth.

Key Responsibilities

Team Leadership

Lead, coach, and develop a team of SDRs.
Conduct oneonone coaching sessions, call reviews, and performance feedback.
Foster a positive, accountable, and highperforming team culture.
Manage scheduling, attendance, and team productivity.

Performance Management

Monitor daily, weekly, and monthly KPIs.
Drive performance against targets, including
Qualified Appointments
Sales Accepted Leads SALs
Sales Qualified Leads SQLs
Pipeline Generation
Activity Metrics calls, emails, LinkedIn outreach
Identify performance gaps and implement coaching plans.

Sales Operations

Ensure adherence to sales processes and qualification standards.
Maintain CRM accuracy and data integrity.
Collaborate with Sales, Marketing, and Revenue Operations to improve lead quality and conversions.
Support new campaigns, tools, and sales initiatives.

Reporting Collaboration

Prepare performance reports and analyze team results.
Track productivity and recommend process improvements.
Serve as the primary escalation point for SDRrelated issues.
Partner with internal stakeholders to achieve business objectives.

Qualifications

23 years of experience in Sales Development,



Business Development, Lead Generation, or Inside Sales.
12 years of leadership or team management experience.
Proven success achieving sales development and pipeline goals.
Strong knowledge of outbound prospecting and lead qualification.

Required Skills

Leadership and coaching
Performance management
CRM and sales engagement platforms
Data analysis and reporting
Communication and interpersonal skills
Problemsolving and time management

Key Performance Indicators KPIs

Qualified appointments
SALs and SQLs
Pipeline generation
SDR activity metrics calls, emails, meetings
Conversion rates
CRM accuracy and quality compliance
Team engagement and retention

What We Offer

Competitive salary and performance incentives
Indefiniteterm employment contract
Career growth opportunities
Ongoing training and development
Collaborative, highperformance work environment

Ideal Candidate

A handson sales leader with strong coaching skills, a resultsdriven mindset, and experience leading SDR teams. The ideal candidate is passionate about developing talent, improving performance, and consistently driving pipeline growth.
Bolsa de trabajo Colombia ofrecemos puesto de Sales Development Lead BPO para el sector de Ventas en la empresa iQor Colombia de Barranquilla. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Sales Development Lead BPO Supervisor de Ventas BPO (Barranquilla)
🏢 IQOR COLOMBIA
📍 Barranquilla