Job Profile Legal Intake Administrative Assistant
Objective To identify and hire a proactive, emotionally intelligent professional with a legal or insurance background. This position focuses heavily on legal intake and administrative support, rather than general customer service. The ideal profile fits advanced law students, legal graduates, or individuals with litigation insurance experience.
Key Responsibilities
Legal Intake Client Assessment Conduct detailed initial intakes via inbound and outbound calls, filtering cases and gathering critical data from clients under highquality standards.
Documentation Correspondence Draft letters of representation, official legal correspondence, and fill out case reports with high technical accuracy.
Case File Management Ensure all client documentation is collected, processed,



and meticulously organized within Dropbox.
Email Management Oversee, prioritize, and respond to professional email communications efficiently.
Skills
At least 1 year of customer service experience for the BPO industry
Advanced english level B2 or C1
Bolsa de trabajo Colombia ofrecemos puesto de Intake Specialist con experiencia en Customer Service para el sector de CallCenter Telemercadeo en la empresa SOLVO S.A.S de Medellín. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Intake Specialist con experiencia en Customer Service (Medellín)
🏢 Solvo
📍 Medellín