Auxis seeks a Senior Service Desk Analyst to join our IT support team in Bogotá. You will provide Tier 1 technical support across a 24/7/365 desk, handling incidents and requests with a focus on high customer satisfaction.The role requires bilingual English/Spanish communication, mentorship of junior analysts, and strong documentation in ServiceNow. You will troubleshoot hardware, software, and network issues on macOS and Windows, contribute to Knowledge Base articles, and handle#J-18808-Ljbffr
📌 Global 24/7 It Service Desk Analyst - Bilingual En/Es (Cundinamarca)
🏢 Auxis
📍 Cundinamarca
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