We are looking for a proactive and results-driven Account Manager to join our team. In this role, you will be responsible for managing client accounts, coordinating project delivery, ensuring operational excellence, and fostering strong client relationships. You will act as the primary liaison between clients and internal teams, ensuring services are delivered according to contractual commitments, client expectations, and company quality standards.

This is an excellent opportunity for a professional who thrives in a fast-paced environment, enjoys solving complex challenges, and is passionate about delivering exceptional client experiences.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

What We're Looking For: Core Competencies:

- Strong clients focus and commitment to delivering outstanding customer experiences.
- Excellent people management and stakeholder engagement skills.
- Strong business acumen and results orientation.
- High ethical standards and professional integrity.




- Excellent organizational and work management capabilities.
- Leadership skills with the ability to motivate and influence teams.
- Proactive mindset with a continuous improvement approach.

Technical Skills & Qualifications:

- A C1 level of English (both written & spoken)
- Previous experience in Account Management, Project Management, Client Services, Operations Management, or a similar role.
- Experience in managing client relationships and operational delivery.
- Strong knowledge of Microsoft Office Suite
- Ability to create presentations, reports, and business documentation.
- Excellent internet, email, and communication tool proficiency.
- Experience delivering training or developing training materials is considered an advantage.
- Excellent written and verbal communication skills in English.
- Willingness to work in a 24/7 schedule with rotating shifts
- Experience working with KPI's and targets

Why Join Us?

- Opportunity to manage strategic client relationships.
- Dynamic and international work environment.
- Career growth and development opportunities.
- Collaborative culture focused on innovation and continuous improvement.

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📌 Account Manager (Colombia)
🏢 Conectys
📍 Colombia