Twilio is seeking an experienced Technical Account Manager to be the designated technical support engineer for strategic customers, supporting Pacific hours (8am-5pm PT). You will resolve complex issues, provide proactive guidance on Twilio technologies, and help drive customer success at scale.Based in Bogota, Colombia, this remote role may require occasional in-person gatherings and travel for team projects. Strong collaboration with development teams and excellent communication are essential.#J-18808-Ljbffr