Ready to elevate your financial and analytical expertise? Join us as an Credit & Collections Analyst I and play a key role in driving financial performance, managing credit risk, and strengthening customer relationships in a dynamic environment!

In this role, you’ll dig deep into account reconciliations, analyze credit trends, troubleshoot complex billing/cash application discrepancies, and partner directly with internal and external stakeholders to keep our balance sheet clean and optimize DSO.

Responsibilities

- Invoice Consolidation: Manage compelling invoice consolidation strategies - such as bundling multiple billing items (e.g., consolidating 5+ invoices into a single summary invoice) to streamline customer accounts.
- Troubleshooting & Reconciliation: Perform detailed account reconciliations, identify root causes behind billing discrepancies, and collaborate with operations and sales to resolve open disputes efficiently.
- Cash Application & Portfolio Maintenance (COE): Conduct deep-dive research into unapplied cash, duplicate payments, and open credits to ensure accurate accounting and maintain ledger integrity.
- Credit & Risk Analysis: Evaluate customer credit risk, recommend credit line adjustments, and design strategic workout plans for financially distressed accounts to minimize bad debt and financial exposure.
- Metrics & Collections Strategy:



Execute proactive collection strategies and prioritize daily outreach to minimize past-due balances, accelerate cash flow, and meet monthly DSO reduction targets.
- Stakeholder Collaboration & Advocacy: Partner closely with regional offices, sales teams, and corporate stakeholders while managing direct inquiries from high‑value customer accounts with a professional, solution‑oriented approach.

Requirements:

- Strong English proficiency (B2+) is a must‑have.
- Advanced Excel skills are a must.
- Must reside in Medellin or Bogota.
- Bachelor’s degree in Business, Accounting, Finance, or 1–2 years of equivalent experience.
- Knowledge of Oracle, SAP, or similar ERP systems is a huge plus.
- Proactive, resourceful, and intuitive. You should be able to navigate challenging systems independently while being a great team player.

Why Join Us? (Benefits & Perks)

- Flexibility: Work Monday to Friday with versátil hours (7-5:30 PM CST).
- Time Off: We enjoy all Colombian Holidays off - no weekend work!
- Growth: Access to free English courses to keep leveling up your skills.
- Extra Pay: Benefit from a Prima Extralegal.
- Fully Equipped: We provide all the equipment you need to succeed from home.
- Professional Development: Clear long-term objectives to decrease AR and master customer reporting.

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📌 Credit Collections Analyst (Medellín)
🏢 UniFirst
📍 Medellín