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Manager Customs

Purpose & Overall Relevance for the Organization:

Lead customs operations in Colombia to ensure compliance, product availability, and efficient cross-border trade, while optimizing costs, mitigating risks, and supporting business growth.

Key Responsibilities:

1. Customs Strategy & Risk Management:

- Develop and implement the market customs strategy aligned with business growth plans, supply chain objectives, and global customs governance requirements.
- Assess regulatory changes and proactively define mitigation plans to minimize business disruption and compliance risks.
- Monitor inbound shipments and customs activities to ensure timely product availability and alignment with business priorities.
- Ensure the accuracy, completeness, timely submission, and proper retention of import and export documentation in accordance with customs regulations and company requirements.
- Supervise customs clearance processes to ensure on-time release of goods and delivery to the distribution center.
- Monitor customs valuation, tariff classification, and origin determination processes to ensure compliance and duty optimization.
- Develop and communicate customs performance reports, providing visibility of operational performance, risks, and opportunities to key stakeholders.
- Ensure the implementation and maintenance of customs controls and internal governance processes.

2. Stakeholder & Authority Management
- Build and maintain effective relationships with customs authorities, government agencies, trade associations, and key external stakeholders to support compliant and efficient trade operations.
- Partner with Global Customs, Supply Chain, Tax, Legal, Finance, and Commercial teams to support business objectives and ensure effective customs governance.
- Ensure compliance with local customs regulations, trade requirements, and adidas global policies.
- Support and manage customs audits, and customs authority inquiries.
- Coordinate customs brokers and other service providers according to business priorities and operational requirements.
- Establish and monitor KPIs to evaluate customs broker performance, customs lead times, compliance, and service quality.

3. Team Leadership & Capability Development




- Lead, coach, and develop the Customs team, ensuring appropriate capabilities, succession planning, and a culture of compliance, accountability, and continuous improvement.
- Drive continuous improvement initiatives to enhance customs processes, reduce clearance lead times, increase visibility, and improve operational efficiency.

4. Financial Accountability
- Manage and control the customs operations budget, ensuring effective cost management and identification of savings opportunities.
- Coordinate with Accounting, Finance, and Treasury teams to ensure the timely payment of duties, taxes, and customs-related costs.
- Identify and implement opportunities to optimize duty costs and maximize the utilization of applicable Free Trade Agreements (FTAs).

5. Trade Compliance Governance
- Ensure the effectiveness of customs compliance programs through periodic controls, self-assessment, monitoring activities, and corrective action plans.
- Identify customs compliance risks and implement appropriate corrective and preventive measures.
- Ensure compliance with local labeling requirements and other import regulatory requirements applicable to products.
- Maintain and oversee the Authorized Economic Operator (AEO) certification, including recertifications, compliance monitoring, and implementation of required controls.

6. Business Continuity and Continuous improvement
- Develop contingency plans and coordinate response actions to customs disruptions, regulatory changes, port congestion, or other events impacting product availability.
- Support automation and digitalization initiatives related to customs and trade compliance processes.

Key Relationships:

- Purchasing, General Customs, Internal Control, Order Fulfilment, Accounting, Sales, Demand Planning, Customer Service, Finance.
- Forwarder and Logistic partners, Customs Brokers.

Knowledge Skills and Abilities:

- University degree in International Trade, Logistics, Supply Chain, Business Administration, or related field.
- Strong knowledge of Customs regulations, Trade Compliance, Customs Valuation, Tariff Classification, and Rules of Origin.
- Fluent English (written and spoken).




- Customer-oriented and business mindset.
- Cross-functional collaboration and stakeholder management.
- Leadership and team development.
- Strategic thinking and problem-solving skills.
- Continuous improvement and process optimization mindset.
- Experience identifying automation and digitalization opportunities to improve efficiency and control.
- Ability to leverage data and AI tools to support decision-making and productivity.
- Strong focus on cost optimization and identification of savings opportunities.
- Planning, organization, and prioritization skills.
- Strong communication and influencing skills.
- Ownership, accountability, and action-oriented mindset.
- Adaptability and openness to change.

Requisite Education and Experience / Minimum Qualifications:

- 5 years experience
- Minimum 1 year informal management experience required

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

- COURAGE: Speak up when you see an opportunity; step up when you see a need..
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

- Culture Starts With People, It Starts With You -

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title: Manager Customs

Brand:

Location: Bogota

TEAM: Supply Chain & Sourcing

State: Dist

Country/Region: CO

Contract Type: Full time

Number: 547880

Date: Aug 3, 2026

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📌 Manager Customs (Bogotá)
🏢 Adidas
📍 Bogotá