Scotiatech is a world-class engineering group We are seeking to modernize bank technology by delivering a trustworthy, unique and top-quality service. Our main banners are inclusiveness, diversity and different ideas for our customers and employees to reach their top potential.
If you're looking for your next big challenge, then ScotiaGBS is the place to be

What will you do as a Business Analyst?
Manage and update incident tickets, ensuring proper documentation and timely resolution.
Escalate complex issues when necessary.
Provide Level II technical support for applications, systems, networks, and devices.
Ensure compliance with security policies and access management procedures.
Support integral users and maintain high customer satisfaction standards.
Assist Level I support teams by providing guidance and procedural feedback.





What do we expect from you?
To have +6 months of experience as Helpdesk support (Level 1).
To have great communication abilities, both in English and Spanish (B2-C1 Level)

What's in it for you?
Great professional growth opportunities
Indefinite term contract
A great diverse, dynamic, and multicultural work environment
Financial and emotional wellness
Competitive salaries… and a lot more

We are growing very rapidly, and there are tons of opportunities to build a career path within Scotiatech. If you're interested in joining us, apply now
ScotiaTech is a unit of Scotia GBS/GSG Colombia

📌 Help Desk Technician (Bogotá)
🏢 ScotiaTech
📍 Bogotá