Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group

Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compassionate Legal Intake Specialist [English/Spanish - Bilingual] to be the first point of contact for potential clients. This role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed.

The adecuado candidate will have exceptional communication skills, a strong understanding of the intake process, and a passion for helping others.

Compensation includes commissions ranging from $4 to $6 per hour in addition to the base pay.

Requirements

Key Responsibilities:

Inbound Call Management:
Professionally handle incoming calls from clients involved in auto accidents
Gather essential information regarding the accident and potential legal representation needs.
Demonstrate empathy and understanding while maintaining a high level of professionalism
Client Interaction:




Communicate effectively with clients to explain legal processes and procedures.
Provide information about the firm's services and answer client queries.
Collect and document relevant details to assist attorneys in evaluating cases.
Multi-Tasking:
Manage multiple tasks simultaneously in a fast-paced environment.
Efficiently navigate and update electronic systems while engaging with clients on the phone.
Prioritize and address urgent client needs promptly.
Document Management:
Maintain accurate and confidential client records in compliance with legal standards.
Organize and update client information, ensuring accessibility for legal professionals
Utilize Excel sheets and other tools to manage and track client data.
Administrative Support:
Provide administrative assistance to legal professionals as needed.
Collaborate with the legal team to ensure smooth case progression.
Assist in the preparation and organization of legal

📌 Bilingual Legal Intake Specialist (Colombia)
🏢 Bush and Bush Law Group
📍 Colombia