Senior Manager, Engineering
About the Business Area/Department
Our goal in AirOps is to ensure safe, reliable and seamless airline and airport operations.
The Flight, Baggage, and Ramp Operations (FBR) solutions within the AirOps portfolio play a critical role in enabling airlines to manage safety critical operational processes, from flight departure planning and baggage reconciliation to ramp operations and emerging end‐to‐end baggage logistics.
Summary of the role
As Senior Manager Engineering – FBR Americas, part of the Airport and Airline Operations (AirOps) Business Unit, you will be responsible for leading 50+ Software Engineers including SRE/DevOps engineers, and senior individual contributors based primarily in Bogotá, delivering complex, safety‐critical systems for major Americas and general customers.
The department operates across multiple scrum teams and you will personally lead large‐scale programs for major Latam and North American airlines, and other strategic transversal initiatives.
You will also be responsible for our Amadeus Cloud Use Services (ACUS) and Kiosk teams in Bogota who would be supporting Americas customers, airlines competency canters and product development.
You will be part of a global AirOps ecosystem, collaborating with Product Management, Solution Management, and engineering teams across regions.
Delivery is managed through Agile / SAFe trains, with strong cross‐site (London, Bangalore and Bogota) and cross‐product dependencies.
You will be working on some of the most critical applications in Amadeus.
Ensuring production stability and high delivery pace is essential.
In this role you will
Drive team engagement and personal development
Create an environment of trust, accountability, and mutual influence
Encourage continuous learning and accelerate talent development in a highly complex domain
Actively manage performance, career paths, and succession for managers and senior contributors
Listen to and support teams in problem identification and decision‐making
Contribute to Agile and delivery excellence
Coach Engineering Managers, teams, and stakeholders in Lean‐Agile and SAFe practices
Foster engineering excellence, built‐in quality, and continuous improvement
Address delivery inefficiencies, risks, and cross‐team dependencies in a complex value stream




Support train and program leadership
Assist the Train Product Manager, Release Train Engineer, and System Architects to ensure successful delivery (on time, with built‐in quality)
Leverage customer feedback to continuously improve outcomes
Ensure predictability, transparency, and availability of SAFe artifacts
Act as a key escalation and decision point for delivery and operational issues
Build vision and foster innovation
Work with Product and Solution Management to translate strategy into execution
Encourage collaboration between engineering, product, and architecture communities
Promote innovation across Flight, Baggage, and Ramp domains, including new platforms and professional services opportunities
Actively promote departmental achievements internally within AirOps and Amadeus, and externally with customers and partners
Ensure customer satisfaction and operational stability
Front‐end customer engagements and escalations for the Americas region
Ensure excellent maintenance and operational support for mission‐critical systems
Drive stability, reliability, and security for safety‐sensitive airline operations
About the ideal candidate
Strong experience leading large software engineering organizations (30+ people, multi‐team scale)
Solid understanding of Lean‐Agile practices (SAFe is preferred)
Proven ability to lead delivery of mission‐critical, safety‐sensitive systems
Experience communicating and influencing at senior leadership and customer executive levels
Demonstrated track record delivering complex programs across multiple products, sites, and stakeholders
Strong understanding of how to design, build, and operate large‐scale, complex systems that must perform 24x7, 365 days a year
Great communication skills in English.
What we can offer you
Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off,



health insurances and other competitive benefits.
Work hybrid at our Bogota office.
Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.
Working at Amadeus, you will find
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day‐to‐day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long‐lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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📌 Senior Manager, Engineering (Bogotá)
🏢 1083 Amadeus IT Group Colombia
📍 Bogotá