Content Loading Coordinator

Symphonic is a fully independent music distribution and marketing company based in Tampa, Florida, with a integral team supporting independent artists and labels worldwide.

We’re passionate about music, but even more passionate about the people behind it. We’re looking for curious, driven, and collaborative individuals who want to build, learn, and grow with us. We believe diverse perspectives make better teams, better products, and better outcomes, and we’re committed to creating a workplace where everyone belongs.

Sounds like you? Let's talk.

In a Nutshell //

A Coordinator, Content Loading for Symphonic Distribution is a liaison between clients and our organization. The role consists of loading, reviewing, and approving content submitted by clients, assisting clients with content-specific issues/errors, technical support, and other queries specifically about their content.

What you will do //
- Work with the existing internal team on catalog uploads.




- Load content submitted by clients for distribution to digital service providers around the world. Content may consist of back catalog, new releases, ringtones, or other projects and may apply to new clients, legacy clients, and/or through content gathering initiatives.
- Educate clients on how to use our content management system when issues and/or errors arise. Coordinator may communicate to Client Relations team members as well as communicate via help desk to archive the requests.
- Ensure full understanding of the Symphonic style guide, as well as partner guides like iTunes / Apple Music and Spotify, are reviewed for Content Best Practices.
- Educate clients on the various style guide and their contents. When applicable, assist and work with the Customer Support Coordinators to additionally educate.
- Resolve content-specific issues via Help Desk and/or email and occasionally assist in meetings with clients.
- Perform manual checking and submission of album covers, proper genres, e

📌 Content Loading Coordinator (Bogotá)
🏢 Symphonic Distribution
📍 Bogotá