Job Summary
The
Associate Product Success Manager
supports execution of product adoption, enablement, and feedback collection for assigned products while learning core product success practices, including how product value is articulated, enabled, and reinforced through messaging and training.
Contributes to the creation of product value messaging, training content, and success artifacts, and partners with cross-functional teams to drive user engagement and continuous improvement.
Responsibilities
Support creation and maintenance of product enablement materials, including value messaging, training guides, FAQs, and onboarding content
Support the articulation of product value by helping document product benefits, user outcomes, and success examples that reinforce why the product matters
Assist with the rollout of new features or products, including communications, stakeholder updates, and first-line training for users
Collect, document, and synthesize user feedback, adoption signals, and usage data to inform continuous improvement
Maintain and update adoption trackers,



documentation, and success stories or case examples
Collaborate with Product Managers, Operations, Marketing, and Change teams to support adoption and resolve user issues
Participate in team meetings, retrospectives, and feedback sessions to learn and contribute to best practices in product success
Skills and Experience
Proficiency in English and Spanish (Oral and writing at 85% or higher), with a minimum of B2+ level proficiency in both languages being a requirement.
Bachelor's degree in a relevant field
1–2 years of experience in enablement, change, operations, or related roles
Experience supporting product enablement, training, or communications in a professional services or enterprise environment
Exposure to product adoption metrics, user feedback collection, or success tracking
Experience collaborating with Product, Operations, Marketing, or Change teams
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📌 Product Success Manager (Bogotá)
🏢 Auxis
📍 Bogotá