Introduction

Welcome to Gallagher - a integral community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

At Gallagher, marketing works best when requests are handled with care, speed, and clear next steps. In this role, you’ll lead the offshore intake function for GGB Americas Marketing, making sure inbound requests are captured, reviewed, routed,



fulfilled, or escalated in a consistent way.
You’ll manage a team of intake specialists who act as the front door to Marketing. Your work will help producers and business leaders connect quickly with the right marketing support, while keeping workflows clear and service standards high. If you enjoy people leadership, process ownership, and helping teams deliver reliable support in a busy environment, this role could be a great fit.

How you'll make an impact

You’ll lead, coach, and support a team of offshore intake specialists, setting clear expectations for response times, accuracy, follow-through, and service quality. You’ll keep a close eye on team performance, give regular feedback, and help create a stable, engaged team culture.
You’ll own the intake process for inbound field marketing requests across GGB Americas. That means making sure requests are documented properly, prioritised fai

📌 Marketing Operations Manager (Bogotá)
🏢 Gallagher
📍 Bogotá