Schedule:
Monday to Friday, 9:00 AM – 6:00 PM

Location: On site - Bogota

Key Responsibilities
- Process employee enrollments, updates, and changes in the Prism system.
- Submit and track retirement contributions, ensuring successful payment processing.
- Manage retirement plans and loans, including setups, modifications, terminations, and corrections.
- Investigate and resolve discrepancies with clients and vendors.
- Maintain accurate payment and retirement records.
- Respond to client inquiries through email, cases, and internal platforms.
- Support special projects and provide coverage during team absences.
- Perform additional administrative tasks as assigned by leadership.

Qualifications
- English B2+

Preferred Education & Experience
- Technical studies in Human Resources, Business Administration, Accounting, or related fields.
- 6 months of experience in benefits administration, customer service, administrative support, or HR operations.

📌 Benefits Associate (Bogotá)
🏢 Solvo Global Careers
📍 Bogotá