Position Overview

The Bilingual Personal Injury Case Manager will manage a caseload of personal injury matters, maintain regular communication with clients, coordinate medical records and documentation, and support attorneys throughout the case lifecycle. This position requires excellent communication skills in both English and Spanish, strong attention to detail, and the ability to manage multiple priorities in a fast-paced legal environment.

Key Responsibilities

- Manage personal injury cases from intake through settlement or resolution.
- Serve as the primary point of contact for clients regarding case updates and status inquiries.
- Communicate effectively with clients in both English and Spanish.
- Collect, review, and organize medical records, bills, and case-related documents.
- Request and track records from medical providers and other third parties.
- Coordinate with attorneys, insurance companies, healthcare providers, and clients.
- Maintain accurate case notes and updates within the case management system.
- Monitor case deadlines and follow up on outstanding documentation and requests.
- Assist with settlement support and case resolution processes.
- Draft client correspondence and case-related communications.
- Maintain confidentiality and compliance with firm procedures.
- Deliver exceptional client service and support throughout the case lifecycle.




- Collaborate with legal staff to ensure cases progress efficiently and effectively.

Qualifications

- 1-3 years of experience as a Case Manager in a Personal Injury law firm.
- Experience handling Personal Injury cases from intake through settlement.
- Fluent in both English and Spanish with excellent verbal and written communication skills.
- Strong client relationship management and customer service skills.
- Experience obtaining case information and providing status updates to clients.
- Excellent organizational, multitasking, and follow-up skills.
- Ability to manage a high-volume caseload while maintaining accuracy and attention to detail.
- Experience with legal case management software and CRM systems.
- Experience coordinating medical records, medical bills, and supporting documentation.
- Ability to work independently in a fast-paced environment.

Why Join Us?

- Join a respected law firm with over 25 years of success.
- Work in a supportive and collaborative legal environment.
- Make a meaningful impact on clients during challenging times.
- Opportunity for professional growth and career development.
- Stable full-time schedule with a growing organization.

If you have Personal Injury case management experience, are fluent in English and Spanish, and are passionate about providing outstanding client service, we'd love to hear from you. Apply today!

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Lugar de trabajo: Empleo presencial

📌 Case Manager (Personal Injury) (Colombia)
🏢 Solvo Global
📍 Colombia