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Inside Sales Representative

Location: Remote — Colombia

Work Arrangement: This is a fully remote (telecommute) position.

Employment Type: Full-Time

Number of Openings: 1 Position

Industry: Electrical Equipment / Industrial Solutions

Compensation: Base salary of $2,500 USD/month.

English Proficiency: Advanced English (B2+/C1) is required for professional communication with U.S.-based customers.

Schedule: Full-Time | U.S. Business Hours

Start Date: As Soon As Possible

About the Company

Our client is a well-established U.S.-based provider of electrical power distribution solutions, serving commercial, industrial, utility, and infrastructure projects for more than two decades. The company partners with trusted manufacturers to deliver reliable, high-quality electrical equipment and technical expertise that help customers build safe and efficient power distribution systems.

Its portfolio includes power transformers, transmission and distribution transformers, low- and medium-voltage switchgear, and emerging energy solutions such as Battery Energy Storage Systems (BESS) and standby power systems. These solutions support a wide range of industries, including manufacturing, healthcare, education, commercial buildings, data centers, renewable energy, utilities, government facilities, and large-scale infrastructure projects.

The organization is recognized for its customer-first approach, providing comprehensive support throughout every stage of a project—from equipment selection and engineering coordination to delivery and ongoing technical assistance. By focusing on quality, responsiveness, and long-term partnerships, the company helps customers reduce project risk while ensuring reliable electrical infrastructure for mission-critical operations.

About the Role

We're looking for a proactive and customer-focused Inside Sales Representative to drive revenue growth by managing existing customer relationships while identifying new sales opportunities.

This is a consultative sales role where you'll maintain ongoing communication with customers, prepare quotations, identify upselling and cross-selling opportunities,



and coordinate closely with internal teams to ensure successful project execution. The adecuado candidate enjoys building long-term relationships, solving customer challenges, and delivering exceptional service in a fast-paced environment.

What You'll Do

Customer Relationship Management

- Manage a portfolio of existing customer accounts.

- Build long-term relationships through proactive communication and outstanding service.

- Understand customer needs and recommend tailored solutions.

- Maintain regular follow-ups to strengthen customer loyalty.

Sales Growth & Business Development

- Identify opportunities for upselling and cross-selling.

- Prepare accurate quotations and follow up to maximize conversion rates.

- Develop new business opportunities within existing accounts.

- Achieve individual sales and revenue goals.

Account Coordination

- Coordinate customer orders, project updates, and delivery timelines.

- Collaborate with internal departments to ensure seamless project execution.

- Maintain accurate CRM records and customer information.

- Provide regular sales pipeline and forecast updates.

Customer Service Excellence

- Respond promptly to customer inquiries.

- Resolve issues professionally and efficiently.

- Deliver an exceptional customer experience throughout the sales cycle.

- Build trust through consistent communication and reliable follow-through.

What We're Looking For

Required Qualifications

- Previous experience in Inside Sales, Account Management, Customer Success, or B2B Sales.

- Strong customer service and relationship-building skills.

- Excellent communication and negotiation abilities.

- Experience preparing quotations and managing customer accounts.

- Strong organizational and multitasking skills.

- Ability to work independently in a remote environment.





- Proficiency with CRM systems and Microsoft Office or Google Workspace.

- Advanced English communication skills (B2+/C1).

Preferred Qualifications

- Experience within electrical equipment, industrial products, manufacturing, engineering, or distribution industries.

- Knowledge of transformers, switchgear, power distribution equipment, or related electrical products.

- Background in technical or engineering sales.

- Experience supporting commercial or industrial customers.

Candidate Evaluation Considerations

To ensure success in this role, the following factors will be carefully evaluated during the selection process:

- Ability to build long-term customer relationships.

- Experience generating revenue through consultative selling.

- Strong communication and negotiation skills.

- Attention to detail when preparing quotations and managing projects.

- Ability to prioritize multiple opportunities simultaneously.

- Professionalism, accountability, and customer-focused mindset.

What Success Looks Like

- Customer relationships continue growing through proactive communication.

- Sales opportunities are successfully converted into long-term business.

- Quotations are delivered accurately and followed up consistently.

- Customers receive outstanding support throughout every project.

- Revenue goals are achieved while maintaining high customer satisfaction.

Why Join Us?

- Fully remote opportunity.

- Competitive base salary with performance-based earning potential.

- Join a growing organization serving critical infrastructure and industrial markets.

- Work with innovative electrical power distribution solutions.

- Collaborative and supportive team environment.

- Long-term career growth opportunities.

Important Notes

Applications may receive priority consideration if candidates:

- Have experience selling electrical equipment, industrial products, or technical solutions.

- Have managed commercial or industrial customer accounts.

- Demonstrate strong consultative selling skills.

- Possess excellent English communication abilities.

- Enjoy building long-term customer relationships.

This is a fully remote (telecommute) position.

📌 Inside Sales Representative (Jul 2026) (Colombia)
🏢 Hire Emerald
📍 Colombia