Job description

TRILINGUES COP $4.000.000 / / Full Time

BILINGUES COP $3.000.000 / Full Time

The company attracts the best designers, artisans, manufacturers, and talent in the industry, bringing together exceptional work across an integrated platform to curate a compelling collection of luxury home furnishings and design solutions.

We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevate and establish the company as a global thought leader in design, lifestyle, and customer experience.

We believe deeply that the "right" people are our greatest asset.

We value people with high energy who can energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer.

We value team players, people who are more concerned with what's right, rather than who's right.

As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience.



You will remove obstacles, provide support, and are empowered to “do the right thing.”

This is an idóneo role for a polished individual with a passion for service, design, and home furnishings.

Responsabilities

- Live Our Vision, Values and Beliefs every day
- Represent the company’s brand through polished communication, personal appearance, and professionalism
- Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations
- Collaborate with cross-functional partners and Leaders to ensure the customer’s needs are not only met but also exceeded
- Build brand loyalty and revenue by being well-versed in product offerings, processes, and systems
- Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships
- Qualify and educate potential design customers on the interior design services offered by the company Interior Design

SCHEDULES: 8 AM-9 PM

Lugar de trabajo: Híbrido en Medellín, Antioquia

📌 CUSTOMER SERVICE REPRESENTATIVE (Colombia)
🏢 LUDITEX DB
📍 Colombia