Clara is seeking a Customer Happiness Associate to support a growing base of B2B customers in Latin America, focusing on Mexico. You will own complex issue resolution, document findings, and ensure high-touch, data-informed support using Zendesk, Hubspot, and Google Drive.
Idóneo candidates have at least 2 years in customer support, with B2B fintech experience, and fluent Spanish with intermediate English. The role offers a hybrid work model and competitive growth opportunities.