On behalf of BPW, SD Solutions is looking for a talented Account AssociateSD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.Responsibilities:Customer Outreach & Relationship ManagementMake consistent outbound calls to assigned accounts, including active, dormant, and unqualified accountsConduct discovery to understand each customer's fleet composition, purchasing patterns, and end marketFollow up on all open quotes, abandoned carts, and inbound inquiries within defined service levelsServe as the primary point of contact for your accounts on order, pricing, and availability questionsAccount Strategy & Territory ManagementSegment your book by revenue potential and build a prioritized call planIdentify cross-sell and upsell opportunities based on purchase history and product adjacenciesBuild account-specific growth plans for top-tier customersTrack competitive pressure and pricing dynamics in your geography and report findings to BPW leadershipLog every customer interaction in BPW's CRM with accurate notes, next steps, and follow-up datesMaintain clean, complete, and current account records including contacts, addresses, and account statusCorrect bad data as you encounter it rather than working around itUse CRM reporting to manage your own pipeline and activity levelsAdhere to BPW data handling, access, and confidentiality requirements at all timesEmail & Communication ConsistencyWrite clear, professional,



error-free customer communications using BPW-provided emailMaintain consistent cadence so no account goes untouched beyond its assigned intervalProduct & Market LearningBuild working knowledge across a broad and growing catalog of parts and vendor linesLearn the operating realities of the end markets we serve, including fleets, service centers, municipalities, and dealersStay current as new vendors, categories, and SKUs are addedRequirements:2+ years in a phone-based sales, inside sales, or account management role with direct customer-facing responsibilityDemonstrated comfort with high-volume outbound calling and cold or semi-cold outreachWorking proficiency with a CRM and a track record of disciplined activity loggingStrong written and verbal English communication skills with a professional phone presenceProven organizational skills and the ability to manage a large book of accounts without dropping follow-upsReliable high-speed internet, quiet dedicated workspace, and headset suitable for continuous callingAbility to work core U.S. business hours aligned to the assigned territory time zoneAbility to work independently and hold yourself accountable to activity targets without daily supervisionPreferred Qualifications:Experience in distribution, industrial, automotive, or heavy-duty partsFamiliarity with NetSuite, Shopify, or similar ERP and e-commerce platformsExperience selling technical or catalog-based productsBilingual English and SpanishAbout the company:A national distributor of OEM and aftermarket replacement parts, safety equipment, and maintenance supplies for school bus fleets. With over 30 years of industry experience, the company serves school districts, transportation directors, and fleet maintenance teams — offering a broad product catalog spanning body parts, HVAC, electrical, mirrors, seating, and special needs equipment, with fast nationwide shipping.#J-18808-Ljbffr

📌 Account Manager (Colombia)
🏢 SD Solutions
📍 Colombia