Amadeus Hospitality is seeking a General Expert Team Analyst to join the 2nd Level Service Desk, supporting Amadeus products and solutions. The analyst performs thorough analysis, troubleshooting and incident recovery in high-availability environments, escalating as needed.Based in Bogota, you will work with account managers, product teams and external providers to ensure fast, high-quality service for travel agency customers on a 24/7 basis.#J-18808-Ljbffr