Remote Tier 1 Service Desk Analyst — Driver Support (Medellín)

Remote Tier 1 Service Desk Analyst — Driver Support (Medellín)

05 ago
|
Lean Tech, a Lean Solutions Group Division
|
Medellín

05 ago

Lean Tech, a Lean Solutions Group Division

Medellín

Global Technology Services seeks a Junior Service Desk Analyst for remote Colombia. You will provide Tier 1 technical support for drivers, troubleshoot issues, and document tickets using ServiceNow. Escalation to level 2 is possible when needed.

Idóneo candidates have 6+ months in troubleshooting and customer support, can work rotating shifts, and communicate effectively with end users and drivers. Growth with international clients is offered.

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📌 Remote Tier 1 Service Desk Analyst — Driver Support (Medellín)
🏢 Lean Tech, a Lean Solutions Group Division
📍 Medellín

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