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Inside Sales Representative
Location: Remote — Colombia
Work Arrangement: This is a fully remote (telecommute) position.
Employment Type: Full-Time
Number of Openings: 1 Position
Industry: Electrical Equipment / Industrial Solutions
Compensation: Base salary of $2,500 USD/month.
English Proficiency: Advanced English (B2+/C1) is required for professional communication with U.S.-based customers.
Schedule: Full-Time | U.S. Business Hours
Start Date: As Soon As Possible

About the Company
Our client is a well-established U.S.-based provider of electrical power distribution solutions, serving commercial, industrial, utility, and infrastructure projects for more than two decades. The company partners with trusted manufacturers to deliver reliable, high-quality electrical equipment and technical expertise that help customers build safe and efficient power distribution systems.
Its portfolio includes power transformers, transmission and distribution transformers, low- and medium-voltage switchgear, and emerging energy solutions such as Battery Energy Storage Systems (BESS) and standby power systems. These solutions support a wide range of industries, including manufacturing, healthcare, education, commercial buildings, data centers, renewable energy, utilities, government facilities, and large-scale infrastructure projects.
The organization is recognized for its customer-first approach, providing comprehensive support throughout every stage of a project—from equipment selection and engineering coordination to delivery and ongoing technical assistance. By focusing on quality, responsiveness, and long-term partnerships, the company helps customers reduce project risk while ensuring reliable electrical infrastructure for mission-critical operations.

About the Role
We're looking for a proactive and customer-focused Inside Sales Representative to drive revenue growth by managing existing customer relationships while identifying new sales opportunities.
This is a consultative sales role where you'll maintain ongoing communication with customers, prepare quotations, identify upselling and cross-selling opportunities,



and coordinate closely with internal teams to ensure successful project execution. The idóneo candidate enjoys building long-term relationships, solving customer challenges, and delivering exceptional service in a fast-paced environment.

What You'll Do
Customer Relationship Management

- Manage a portfolio of existing customer accounts.
- Build long-term relationships through proactive communication and outstanding service.
- Understand customer needs and recommend tailored solutions.
- Maintain regular follow-ups to strengthen customer loyalty.

Sales Growth & Business Development
- Identify opportunities for upselling and cross-selling.
- Prepare accurate quotations and follow up to maximize conversion rates.
- Develop new business opportunities within existing accounts.
- Achieve individual sales and revenue goals.

Account Coordination
- Coordinate customer orders, project updates, and delivery timelines.
- Collaborate with internal departments to ensure seamless project execution.
- Maintain accurate CRM records and customer information.
- Provide regular sales pipeline and forecast updates.

Customer Service Excellence
- Respond promptly to customer inquiries.
- Resolve issues professionally and efficiently.
- Deliver an exceptional customer experience throughout the sales cycle.
- Build trust through consistent communication and reliable follow-through.

What We're Looking For
Required Qualifications

- Previous experience in Inside Sales, Account Management, Customer Success, or B2B Sales.
- Strong customer service and relationship-building skills.
- Excellent communication and negotiation abilities.
- Experience preparing quotations and managing customer accounts.
- Strong organizational and multitasking skills.
- Ability to work independently in a remote environment.




- Proficiency with CRM systems and Microsoft Office or Google Workspace.
- Advanced English communication skills (B2+/C1).

Preferred Qualifications
- Experience within electrical equipment, industrial products, manufacturing, engineering, or distribution industries.
- Knowledge of transformers, switchgear, power distribution equipment, or related electrical products.
- Background in technical or engineering sales.
- Experience supporting commercial or industrial customers.

Candidate Evaluation Considerations
To ensure success in this role, the following factors will be carefully evaluated during the selection process:

- Ability to build long-term customer relationships.
- Experience generating revenue through consultative selling.
- Strong communication and negotiation skills.
- Attention to detail when preparing quotations and managing projects.
- Ability to prioritize multiple opportunities simultaneously.
- Professionalism, accountability, and customer-focused mindset.

What Success Looks Like

- Customer relationships continue growing through proactive communication.
- Sales opportunities are successfully converted into long-term business.
- Quotations are delivered accurately and followed up consistently.
- Customers receive outstanding support throughout every project.
- Revenue goals are achieved while maintaining high customer satisfaction.

Why Join Us?

- Fully remote opportunity.
- Competitive base salary with performance-based earning potential.
- Join a growing organization serving critical infrastructure and industrial markets.
- Work with innovative electrical power distribution solutions.
- Collaborative and supportive team environment.
- Long-term career growth opportunities.

Important Notes
Applications may receive priority consideration if candidates:

- Have experience selling electrical equipment, industrial products, or technical solutions.
- Have managed commercial or industrial customer accounts.
- Demonstrate strong consultative selling skills.
- Possess excellent English communication abilities.
- Enjoy building long-term customer relationships.

This is a fully remote (telecommute) position.

📌 Inside Sales Representative (Jul 2026) (Colombia)
🏢 Hire Emerald
📍 Colombia