Description
Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals in key markets? Join us as an Operations Coordinator on our Booking Team.
Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk-liquid chemicals and food-grade products. With a fleet of more than 45,000 tank containers, owns a worldwide network of 22 owned and joint venture depots.
What you will be doing
As an Operations Coordinator, you will be responsible for efficiently managing day-to-day operational activities that connect customers, suppliers, and internal teams across the logistics chain. You will handle customer bookings received through multiple channels, ensure accurate and timely export and import documentation, and oversee precise execution of invoicing in line with STC’s procedures and customer-specific requirements. You will also play a key role in issue resolution, supporting continuous improvement initiatives, assisting Operations Team Leads with projects,
maintaining close communication with local operational teams, and ensuring that all operations follow safety regulations while embodying STC’s mission and vision.
Key responsibilities
- Process customer bookings received via Web, EDI, API, and email, ensuring timely and correct handling and meeting agreed KPIs; Coordinate accurate processing and distribution of shipping instructions and any documentation related to additional charges, such as manifest corrections.
- Handle export documentation, including punctual and precise shipping instructions in line with STC’s quality procedures; Send documentation to customers and create/distribute release instructions to ocean carriers and terminals.
- Ensure systems are updated with all necessary details and information required to successfully ship containers; Monitor and control the end-to-end process for import shipments, including verifying estimated ar