We are actively hiring experienced Collections Specialists located in Barranquilla, Colombia to join our growing team. This role is idóneo for professionals with strong third-party collections experience who are confident handling difficult conversations, negotiating payment arrangements, and working in a fast-paced, target-driven environment. We are looking for candidates with excellent English communication skills, strong objection-handling abilities, and a solid understanding of collections compliance and FDCPA regulations. If you are motivated by performance, enjoy helping resolve accounts professionally, and are looking for a long-term remote opportunity with growth potential, we would love to hear from you.
- Handle inbound and outbound collections calls professionally and efficiently
- Negotiate payment arrangements and resolve delinquent accounts
- Maintain consistent follow-up communication with customers
- Accurately document all account interactions and updates
- Ensure full compliance with FDCPA and collections regulations
- Meet and exceed individual and team performance goals
- Maintain professionalism and composure during challenging conversations
What We Offer
- On-site work opportunity in Barranquilla, Colombia
- Competitive weekly compensation in USD
- Uncapped commission structure
- Growth and advancement opportunities
- Supportive, performance-driven team culture
- Ongoing training and coaching
Hiring Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our Process Includes
- Resume and Prescreen Questionnaire Review
- One-Way Video Interview
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📌 Remote Bilingual Collections Specialist (BAQ) (Puerto Colombia)
🏢 Resolv Global
📍 Puerto Colombia
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