06 ago
|
Ground Game
|
Colombia
06 ago
Ground Game
Colombia
Project Coordinator
? Remote | Latin America Only
? Supporting a Confidential U.S. Client
We are looking for a highly organized and proactive Project Coordinator to support a growing Project Management team.
This customer-facing role is responsible for coordinating post-sales implementation activities, confirming customer readiness, scheduling project milestones, maintaining documentation, and helping projects move successfully from kickoff through completion.
The adecuado candidate is comfortable working in a fast-paced environment, communicating directly with customers, and coordinating across project managers and technical teams.
This is a long-term, full-time independent contractor opportunity for candidates located in Latin America. Fluent English is required, as you will work directly with U.S.-based customers and internal stakeholders.
Key ResponsibilitiesCustomer Coordination
- Serve as a primary customer contact during project onboarding.
- Conduct initial outreach when new projects are assigned.
- Communicate project expectations, requirements, and timelines.
- Build strong professional relationships with customers.
- Answer coordination-related questions and help resolve issues.
- Support a smooth transition from project sale to implementation.
Project Readiness
- Confirm customers are prepared for implementation.
- Verify required environments, access credentials, and technical prerequisites.
- Ensure all project requirements are completed before kickoff.
- Follow up with customers to reduce delays.
Project Coordination
- Schedule project kickoff and follow-up meetings.
- Manage project calendars and meeting logistics.
- Track milestones, deadlines, deliverables, and action items.
- Coordinate communication between customers, project managers, and technical specialists.
- Monitor progress and help keep projects on schedule.
Project Administration and Closeout
- Maintain accurate project documentation.
- Update internal tracking systems and project status records.
- Support reporting and administrative activities.
- Confirm project deliverables have been completed.
- Assist with project closure documentation and internal completion processes.
Required Qualifications
- 2–5 years of experience in Project Coordination, Project Administration, or Project Management.
- Experience supporting customer-facing projects.
- Ability to coordinate multiple projects simultaneously.
- Experience in software, SaaS, IT, engineering, consulting, or professional services.
- Fluent English, both written and spoken.
- Confidence communicating directly with U.S.-based customers.
- Strong organizational, follow-up, and time-management skills.
Preferred Experience
- Software implementation projects
- Technical services or professional services environments
- Customer onboarding and project delivery
- Cross-functional project coordination
Required Tools
- Salesforce
- Monday.com
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
- OneNote
- Microsoft Office Suite
Nice to Have: NetSuite experience.
Education
- High school diploma or equivalent required.
- Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, or a related field is preferred.
- Equivalent professional experience will also be considered.
What Will Make You Successful
- Excellent organization and attention to detail
- Strong customer service and communication skills
- Proactive follow-up and problem-solving
- Ability to prioritize multiple projects
- Strong ownership and accountability
- Confidence working independently
- Effective collaboration with cross-functional teams
- Ability to thrive in a fast-paced environment
Working Arrangement
- Fully remote from Latin America
- Schedule aligned with U.S. business hours
- Availability required through 5:00 PM Pacific Time
- Compensation: USD $2,000/month
- Long-term independent contractor engagement
- Compensation paid in USD
We are looking for someone who anticipates issues, communicates proactively, and consistently follows through. If you enjoy keeping projects organized, customers informed, and teams aligned, we would like to hear from you. Apply directly through LinkedIn.
📌 Project Coordinator (Colombia)
🏢 Ground Game
📍 Colombia