I’m helping Mikasa Hospitality Group find a top candidate to join their team full-time for the role of Online Sales Specialist (Ecommerce) .

You'll drive ecommerce revenue growth by optimizing digital sales funnels and customer journeys.

Compensation:

Provide your expected compensation while applying

Location:

Remote: Colombia

Mission of Mikasa Hospitality Group:

"To support hospitality operations by delivering reliable, flexible, and high-quality cleaning and service solutions that ensure consistent standards, efficiency, and client satisfaction."

What makes you a strong candidate:

- You are proficient in Sales funnels, SEO (Search engine optimization), Paid ads, Online sales, Google Analytics.
- Spanish - Fully fluent
- English - Fully fluent

Responsibilities and more:

About the Role

We are looking for a highly motivated and results-driven Online Sales Specialist based in Colombia to lead and optimize our ecommerce sales initiatives. This role is responsible for driving online revenue growth, improving the customer shopping experience, and maximizing conversion rates across our digital sales channels.

The idóneo candidate combines strong analytical skills with a deep understanding of ecommerce, digital marketing, and customer behavior. You will work closely with marketing, operations, and leadership to identify growth opportunities, optimize the online sales funnel, and implement strategies that increase revenue and customer retention.

Responsibilities

Manage and optimize ecommerce operations to maximize online sales performance

Drive revenue growth through pricing strategies, product optimization, and promotional campaigns





Analyze customer behavior, sales trends, and website performance to identify growth opportunities

Monitor and improve conversion rates and the overall customer purchasing journey

Collaborate with the marketing team on campaigns, product launches, email marketing, and sales funnels

Manage product listings, inventory visibility, merchandising, and overall online catalog performance

Track and report key ecommerce KPIs, providing actionable recommendations to leadership

Identify opportunities to improve customer acquisition, retention, and lifetime value

Conduct competitive and market research to recommend new sales strategies and business opportunities

Leverage AI tools and automation to improve productivity, reporting, customer experience, and operational efficiency

Requirements

Proven experience in Ecommerce, Online Sales, or Digital Commerce

Strong understanding of conversion rate optimization (CRO), customer journeys, and online sales funnels

Experience analyzing sales performance using Google Analytics or similar reporting tools

Knowledge of digital marketing, including paid advertising, email marketing, SEO, and customer acquisition strategies

Strong analytical, organizational, and problem-solving skills

Experience working with AI tools to improve productivity, reporting, or ecommerce operations is highly preferred

Excellent English communication skills (written and verbal)

Ability to work independently in a fast-paced remote environment

Must be based in Colombia

Experience working with international companies or remote teams is a plus

Your potential leader(s):

- Mikasa Hospitality Group -

📌 Online Sales Specialist (Ecommerce) (Colombia)
🏢 Emma of Torre.ai
📍 Colombia