Schedule: Approximately 9:00 AM–2:30 PM, four days per week
Time Zone: Central Time (CT)
About the Role
Our client is seeking a detail-oriented Medical Billing & Referral Coordinator to provide administrative support across medical billing, referrals, scheduling, reporting, and patient/insurance coordination. This role is idóneo for someone with hands-on experience using healthcare software and managing multiple administrative workflows in a fast-paced healthcare environment.
Key Responsibilities
- Support medical billing and revenue cycle activities, including claims processing, accounts receivable (AR) follow-up, billing corrections, and related administrative tasks.
- Process and coordinate patient referrals while following up on outstanding referral requirements.
- Manage patient scheduling, appointment confirmations, and calendar coordination.
- Verify and maintain accurate patient, insurance, billing, and referral information.
- Communicate with insurance companies regarding billing and insurance-related follow-ups.
- Assist with Sendata reporting and other required administrative reports.
- Monitor employee timekeeping and follow up on missed clock-ins and clock-outs.
- Answer incoming calls as needed and provide support following established procedures.
- Maintain accurate documentation across client systems.
- Communicate effectively with the client and internal stakeholders,
escalating issues when appropriate.
Required Qualifications
- Previous experience in medical billing, healthcare administration, medical virtual assistance, or care coordination.
- Hands-on experience using Spectrum Teletrack.
- Hands-on experience using Sendata.
- Hands-on experience using Emo Meds.
- Experience with medical billing and/or revenue cycle management.
- Experience coordinating referrals and healthcare scheduling.
- Strong attention to detail and accuracy.
- Excellent written and verbal English communication skills.
- Ability to work independently while managing multiple priorities.
- Availability to work during Central Time business hours.
- Reliable internet connection and a suitable remote work setup.
- Understanding of HIPAA and healthcare privacy requirements.
Preferred Qualifications
- Experience supporting Missouri-based healthcare operations.
- Experience with insurance verification and payer communication.
- Experience handling patient calls.
- Experience preparing healthcare-related reports.
- Experience using additional EHR, EMR, billing, or scheduling platforms.
Screening Requirements
Candidates must demonstrate direct, hands-on experience with:
- Spectrum Teletrack
- Sendata
- Emo Meds
Candidates will also be assessed on their experience with:
- Medical billing and revenue cycle support
- Referrals
- Healthcare scheduling
- Insurance-related processes