06 ago
|
St Trinity | Liviti
|
Usaquén
06 ago
St Trinity | Liviti
Usaquén
Luxury Travel Specialist – Destination Weddings & Celebrations
About Wedded Wonderland
Wedded Wonderland is the global platform redefining luxury destination weddings, milestone celebrations, and life-event travel. We sit at the intersection of weddings, hospitality, luxury travel, and experiences — orchestrating everything around the celebration, not just the ceremony itself.
Our role is not to sell travel.
Our role is to design and manage the entire journey for couples, planners, guests, and families — before, during, and after the event.
The Role
This role is the bridge between destination weddings & celebrations and the complex travel journeys that surround them.
You will
- Sit between couples, planners, venues, and guests
- Translate a wedding or celebration into seamless, multi-party travel journeys
- Ensure guests experience the event effortlessly — without chaos, confusion, or friction
You are not measured on how many bookings you push.
You are measured on experience quality, orchestration precision, and stakeholder trust.
Key Responsibilities
1. Wedding & Celebration Travel Orchestration
- Manage end-to-end travel journeys for:
- Destination weddings
- Honeymoons
- Guest travel
- Pre- and post-event extensions
- Milestone celebrations (anniversaries, vow renewals, etc.)
- Act as the central point of coordination between:
- Couples
- Wedding planners
- Venues
- Guests
- Travel fulfillment partners
2. Guest Journey Management
- Design tiered guest travel experiences (not hotel lists)
- Anticipate guest needs across
- Different budgets
- Different lengths of stay
- Different travel preferences
- Reduce guest confusion, decision fatigue, and last-minute issues
- Ensure guests remain within the Wedded Wonderland ecosystem at all times
3. Planner & Venue Collaboration
- Work with planners collaboratively
- Support venues by increasing room night conversion and length of stay
4. Luxury Travel Design & Execution
- Curate premium accommodation, experiences, and extensions aligned to the event
- Translate emotional moments into practical itineraries
- Ensure travel solutions align with:
- Event dates
- Cultural considerations
- Group logistics
- Maintain high standards of discretion, responsiveness, and professionalism
5. Issue Resolution & Experience Protection
- Proactively identify and resolve travel issues before they escalate
- Handle complex guest scenarios calmly and professionally
- Act as a trusted problem-solver during high-emotion events
What This Role Is NOT To be explicit — this role is not:
- A retail travel agent role
- A discount-driven sales role
- A call-centre booking role
If that’s your background, this is not the right fit.
Requirements
Adecuado Candidate Profile
You will thrive in this role if you:
- Have luxury travel, destination events, or high-end hospitality experience
- Are comfortable managing UHNW / HNW clients and their guests
- Understand group travel dynamics and emotional stakes
- Are calm under pressure and excellent at managing complexity
- Think in journeys, not transactions
- Can balance empathy with operational discipline
- Communicate clearly with multiple stakeholders simultaneously
Required Experience
- 5+ years in luxury travel, destination events, concierge, hospitality, or similar
- Experience managing complex itineraries and group travel
- Strong understanding of international travel logistics
- Experience working with high-expectation clients
- Exceptional written and verbal communication skills
Nice to Have (Not Required)
- Experience with destination weddings or large-scale events
- Exposure to wedding planners or luxury event professionals
- Multilingual capabilities
- Experience working with travel fulfilment platforms or global suppliers
📌 Luxury Travel Specialist – Destination Weddings & Celebrations (Usaquén)
🏢 St Trinity | Liviti
📍 Usaquén