Support Homeownership Through Mortgage Excellence

Accelerate your career as a Loan Officer Assistant supporting one of America's leading mortgage organizations. Your expertise keeps lending operations accurate, compliant, and moving toward faster approvals, directly improving homeownership experiences. Build lasting international experience through a long-term global career with Emapta, where top 1% talent enjoys meaningful growth, stability, continuous learning, and exceptional opportunities while shaping business success daily.

Snapshot

- Employment Type: Indefinite Term Contract
- Work Setup: Work From Home/Remote
- Shift: Day Shift, 9:00 AM-6:00 PM PST, Weekends Off

Benefits

- 5 days work week
- Weekends off
- Work from home arrangement
- 20 vacation days in total
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/ )

Qualifications

Required

- At least 2 years of experience in mortgage loan origination, loan processing, loan opening, or a Loan Officer Assistant role
- Proficiency in working with Loan Origination Systems (LOS)
- Knowledge of conventional, FHA, VA, and USDA loan documentation
- Understanding of mortgage disclosures and compliance requirements
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Exceptional attention to detail and accuracy
- Ability to work independently while managing multiple active loan files

Preferred
- Hands-on experience using Blend
- Familiarity with Automated Underwriting Systems (DU/LP)
- Knowledge of FNMA/FHLMC underwriting documentation
- Experience supporting high-volume Loan Officers

Technical Skills
- Proficiency in Loan Origination Systems (Encompass, Blend, or similar)
- Proficiency in Microsoft Office Suite and Document Management Systems
- Knowledge of mortgage compliance documentation
- Proficiency in Automated Underwriting Systems (AUS)

Core Competencies
- Exceptional attention to detail




- Effective time management
- Strong organizational skills
- Customer service orientation
- Problem-solving abilities
- Effective written and verbal communication
- Process discipline and compliance
- Confidentiality and professionalism
- Team collaboration and relationship building

Responsibilities Pre-Approval Support

- Prepare TBD (To Be Determined) approval disclosures
- Process Loan Estimates (LEs) through Blend or the designated Loan Origination System (LOS)
- Generate Automated Underwriting System (AUS) findings
- Review and organize borrower documentation
- Submit loan files for Pre-Approval Underwriting
- Verify that all required pre-approval documentation has been collected

Loan File Setup
- Create and organize new loan files within the Loan Origination System (LOS)
- Complete loan setup notes, including 1003 URLA documentation
- Rename and categorize electronic documents according to company standards
- Identify missing documentation through file reviews
- Retrieve property profiles and tax records
- Maintain complete and accurate loan documentation throughout the process

Order Third-Party Services
- Coordinate and order borrower and employment verification requirements, including Employment Verifications (VOE/WVOE), Verification of Mortgage (VOM), Verification of Rent (VOR), credit supplements, collection payoffs, and IRS tax transcripts.
- Request and manage property- and insurance-related documentation, including Evidence of Insurance (EOI), homeowners insurance information, Replacement Cost Estimates (RCE), flood certifications, property data verification, and HOA certificates.
- Obtain loan closing and supporting documents, including mortgage payoff statements and other required third-party reports to ensure complete, accurate, and compliant loan files.

Pre-Processing and Loan Scrub




- Assess loan files for completeness and accuracy
- Update internal file contact information
- Request title work
- Conduct an initial loan scrub before processing
- Record loan notes and processing comments
- Organize and rename supporting documents
- Assemble files for Initial Disclosure packages
- Confirm USPS address information
- Detect missing conditions before processor review

Success Metrics
- Open loan files accurately and on time
- Complete third-party orders within established service level agreements (SLAs)
- Minimize documentation deficiencies
- Maintain fast turnaround from application to underwriting
- Achieve high Loan Officer satisfaction
- Reduce error and rework rates
- Ensure compliance with investor guidelines and regulatory requirements

About the Client Our client is a leading U.S.-based mortgage lender recognized for delivering innovative financing solutions and exceptional customer experiences nationwide. Backed by advanced technology, streamlined lending processes, and a broad portfolio of mortgage products, the organization continues to expand its national presence while maintaining a reputation for speed, service, and operational excellence.

Professionals joining the team gain exposure to a high-performing environment committed to continuous innovation, sustainable growth, and helping more individuals achieve their homeownership goals.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming integral outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.

With over 1,200 clients worldwide and a team of more than 12,000 talented professionals , Emapta continues to set new standards in the industry.

Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.

EmaptaEra

📌 Loan Officer Assistant / Loan Opener (Bogotá)
🏢 Emapta Global
📍 Bogotá