We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.

Excited? Let's see what it takes

What you will do:

- Lead end-to-end implementation projects, acting as the primary point of contact from point-of-sale to a fully operational, live product and ensuring a seamless client experience;
- Conduct deep-dive discovery sessions to understand clients' procurement and financial processes and translate business requirements into customized, optimized product workflows;
- Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs,



and other business data into the platform;
- Keep both internal teams and client-side stakeholders on track with strict deadlines, managing risks and unblocking technical dependencies;
- Deliver high-impact interactive workshops and onboarding sprints for key client stakeholders, enabling them to operate the platform independently;
- Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video workflows) to standardize the implementation process;
- Partner with Sales, Product, and QA teams to elevate technical blockers and translate client feedback into actionable product improvements

What you need to succeed in this role:

- 1+ year of experience in B2B SaaS Implementation, Project Management, Customer Success, or a similar customer-facing role;
- Proven experience managing multiple customer implementation

📌 (fluent English) Implementation ConsultantB Client Onboarding) (Cartagena)
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