Deliver Seamless Dental Access Through Expert Insurance Coordination

Exceptional patient care starts with accurate insurance coordination and financial confidence. The Dental Billing & Insurance Coordinator delivers operational excellence through precise claims processing, eligibility verification, and reimbursement management that strengthen healthcare outcomes.

Enjoy a long-term global career with Emapta, combining work-life balance, international opportunities, continuous upskilling, and a top 1% employee experience for outstanding professionals committed to excellence.

Snapshot

Employment Type: Indefinite Term Type Contract

Work Setup: Onsite, Calle 97A, Bogotá, Colombia

Shift: Day Shift, 8:00 AM - 5:00 PM, Weekends Off

Benefits

- 5 days work week
- Weekends off
- 20 vacation days in total
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/ )

Qualifications

- 1 to 3 years of relevant experience in dental insurance coordination, claims processing, or healthcare revenue cycle roles
- Licensed Dentist
- Bilingual proficiency in English and Spanish preferred
- High attention to detail and strong organizational skills
- Ability to manage high claim volumes while meeting deadlines
- Strong communication and problem-solving skills




- Understanding of HIPAA regulations and healthcare compliance standards

Work Environment
- Thrive in a fast-paced, team-oriented environment
- Collaborate effectively with clinical and administrative teams
- Support multiple practice locations

Technical Skills
- Proficiency in Microsoft 365

Soft Skills
- Strong accountability and attention to detail
- Excellent communication and problem-solving skills

Responsibilities

- Verify dental insurance benefits, including PPO and Medicare Advantage plans, prior to treatment
- Submit dental insurance claims accurately and on time
- Review explanations of benefits (EOBs) and post payments, adjustments, and denials accurately
- Track and follow up on unpaid, denied, or underpaid claims
- Prepare and submit insurance appeals and corrected claims with supporting documentation
- Ensure procedures are billed accurately and in compliance with payer policies
- Communicate with insurance carriers regarding claim status and eligibility
- Coordinate with front desk and clinical teams to resolve documentation and coding issues
- Maintain accurate patient account records and insurance notes in the practice management system (PMS)
- Identify denial trends and report findings to leadership




- Assist patients with billing inquiries related to insurance coverage and account balances

About the Client Our client is a well-established healthcare organization committed to delivering exceptional, patient-centered care through multiple modern clinics supported by advanced technology and highly skilled professionals.

For decades, the organization has earned a strong reputation for clinical excellence, compassionate service, and outstanding patient satisfaction. Its continued investment in innovation, quality standards, and collaborative care has made it a trusted provider for families while fostering a workplace where healthcare professionals can build meaningful, long-term careers and make a lasting impact.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming general outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.

With over 1,200 clients worldwide and a team of more than 12,000 talented professionals , Emapta continues to set new standards in the industry.

Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.

EmaptaEra

📌 Dental Billing & Insurance Coordinator (Dental Degree Required) (Bogotá)
🏢 Emapta Global
📍 Bogotá