Location: Remote (Colombia) Type: Contract About the Role At AmpliSell, we're looking for a TikTok Shop Operations Specialist to own the backend health of our client shops. You'll be the person who makes sure listings are live and optimized, hero products never run out of stock, account health stays clean, and no campaign goes live with the wrong price on it. This is a hands-on operations role inside TikTok Seller Center.

You'll work closely with our TikTok Channel Manager and Account Managers. They set pricing and promotional strategy, and you execute it with precision. When something breaks or a violation lands, you're the first line of defense.

TikTok Shop moves fast and its rules change often. We need someone who catches problems before they surface and takes real ownership of the systems behind the shop.

Who You Are You're an ecommerce professional who:

Has 1–3+ years of hands-on marketplace experience, ideally in TikTok Shop Seller Center or Amazon Seller Central.

Is genuinely detail-oriented. You catch the broken variant, the wrong discount, and the suppressed listing before anyone else notices.

Thinks in systems, and would rather build a repeatable process than solve the same problem twice.

Can run recurring daily work across multiple client accounts without letting tasks slip.

Communicates proactively. You flag risk early instead of reporting problems after the fact.

Has a genuine interest in TikTok Shop, creator-driven commerce, and marketplace operations.

What You'll Do Own Shop Health and Listing Quality

Monitor Shop Performance Score, account health, and fulfillment metrics daily.

Keep listings active, accurate, correctly categorized, and merchandised in the right place in the shop.

Prevent, flag, and resolve violations and deactivation risks.



Submitting appeals on time, every time.

Optimize toward "Good" listing status. Product name, keywords, description, highlights, images, and video.

Check and reply to customer messages, and respond to negative product reviews.

Escalate to TikTok Shop support when an issue can't be resolved in-platform.

Manage

Inventory

Monitor inventory daily and keep hero SKUs in stock, communicating low-stock risk early.

Forecast inventory needs based on sales velocity, upcoming campaigns, and ads scaling.

Send restock recommendations to clients and coordinate with fulfillment teams.

For FBT clients, run the full inbound process — IBRs, labels, tracking, and monitoring through receipt.

Execute

Pricing, Promotions, and Campaigns

Complete pricing updates and launch flash sales, coupons, and bundle discounts based on strategic direction.

Double-check pricing, inventory, and product availability before anything goes live.

Monitor active campaigns daily for delivery and performance.

Set up and run review campaigns for cold-start clients, staying within the approved budget.

Set Up New

Clients

Configure the correct fulfillment integration (AfterShip for Shopify, WebBee for MCF), or complete FBT enrollment and goods matching.

Fully optimize and verify new products added to a client catalog.

Initiate shop design and optimization requests with our design team. What You'll Bring





1–3+ years of e-commerce marketplace operations experience; TikTok Shop strongly preferred, Amazon Seller Central also considered.

Working knowledge of marketplace compliance, listing health, and account health mechanics.

Comfort reading sales velocity data and building basic inventory forecasts.

Strong Google Sheets or Excel skills for catalog management, tracking, and reporting.

Demonstrated ability to manage recurring operational work across multiple accounts.

Excellent verbal and written communication in English (C1 level required).

Comfort with ambiguity. TikTok Shop evolves quickly and best practices are still being written.

FBT experience, familiarity with AfterShip or WebBee, and experience running promotional calendars are all a plus. Why You'll Love Working at AmpliSell

Remote Flexibility: Work from anywhere in Colombia, aligned with U.S. time zones.

Real Ownership: You'll be the person clients and internal teams rely on to keep their shops running clean.

Expert Mentorship: You'll be guided by an experienced TikTok Channel Manager and supported by senior strategists.

Collaborative Team Culture: Join a supportive team that values growth, transparency, and creative problem-solving.

Career Advancement: As AmpliSell scales its TikTok practice, there are real opportunities to grow into a lead role.

Compensation & Benefits

$2,000 USD/month (based on experience)

23 days of Paid Time Off (PTO)

Monthly Fridays Off

3 Paid Holidays (Christmas Eve, Christmas Day, New Year's Day)

Comprehensive onboarding and training in TikTok Shop operations, FBT logistics, and e-commerce management

Opportunities for growth in a fast-scaling digital commerce agency

📌 TikTok Shop Operations Specialist (Colombia)
🏢 AmpliSell
📍 Colombia