Strong CRM is a bootstrapped, profitable Salesforce systems integrator that has grown from under $300K to roughly $5M in revenue in five years. We specialize in the high-complexity end of the ecosystem—Field Service Lightning, Revenue Cloud, Financial Services Cloud, Health Cloud, MuleSoft, and Spiff—delivered by a talented, certification-heavy nearshore team. We serve roughly 80 active clients with a strong existing-client expansion engine and a reputation for doing the hard work that generalist shops can't.

The Role The Salesforce Implementation

Manager sits at the vital intersection of delivery execution, technical consulting, and revenue growth.

In this role, you will be the single owner of our "Quick Start" projects—short-term, fixed-bid engagements designed to give new clients rapid value and establish trust. You are not just managing the project; you are the lead consultant, the hands-on Salesforce developer/configurator, and the trusted advisor whose delivery excellence turns initial test projects into multi-year, large-scale retainers and expansion contracts.

This is a fast-paced, high-impact, full-time remote role for a well-rounded Salesforce professional based in LATAM who thrives on end-to-end ownership. What You'll Own

End-to-End Quick Start Delivery

Project Management & Onboarding: Own the client lifecycle from kickoff to final sign-off, ensuring tight timelines, clear scope boundaries, and high client satisfaction on fixed-bid projects.

Hands-on Salesforce Development: Build, configure, and deploy solutions on the Salesforce platform (Flows, custom objects, integrations, and core configurations) directly for Quick Start scope.

Consulting & Discovery: Lead discovery sessions with client stakeholders, translate business needs into clean technical architectures, and guide clients on Salesforce best practices. Conversion & Account Expansion

Drive Client Conversion: Serve as the primary driver for converting short-term Quick Start engagements into ongoing,



long-term retainers and large-scale implementation projects.

Identify Growth Opportunities: Deeply understand the client's long-term roadmap during the Quick Start period to pitch follow-on phases, specialized cloud solutions, and ongoing support.

Partner with Sales & Leadership: Work closely with commercial and delivery leadership to transition newly converted accounts seamlessly into our core delivery teams. Scope & Margin Discipline

Protect Fixed-Bid Margins: Execute efficiently within the fixed budget and timeline, mitigating scope creep through proactive communication and clear client boundary-setting.

Refine Playbooks & Accelerators: Help build and standardize reusable Quick Start templates, documentation, and components to make onboarding faster and more profitable over time.

Compensation & Structure

Base Salary: Competitive base compensation in USD.

Variable Commission / Bonus: Variable compensation tied directly to your Quick Start conversion rate—rewarding you for every Quick Start project that converts into a long-term contract or expansion project. What We're Looking For

Salesforce Ecosystem Experience: 3+ years of experience in Salesforce consulting, implementation, or technical project management.

Hybrid Skillset: A balance of strong client-facing consulting abilities, disciplined project management, and hands-on declarative/technical Salesforce configuration skills.

Consultative & Commercial Mindset: Ability to identify business problems, build client trust rapidly, and articulate the value of continuing a long-term partnership with Strong CRM.

Fixed-Bid Discipline: Experience managing time-bound, fixed-scope projects without sacrificing quality or relationships.

Location & Language: Based in LATAM with fluent/bilingual English communication skills (written and spoken) to comfortably lead discovery calls with US client stakeholders. Nice to Have

Salesforce Certifications (e.g., Administrator, Application Architect, Consultant certifications in Sales/Service/FSL/Revenue Cloud).

Experience working in a fast-paced agency or systems integrator environment.

📌 Salesforce Implementation Manager (Colombia)
🏢 Strong CRM
📍 Colombia