09 ago
|
Emma of Torre.ai
|
Colombia
09 ago
Emma of Torre.ai
Colombia
I’m helping Lepre Group find a top candidate to join their team full-time for the role of Remote HVAC Dispatchers & Inside Sales Representatives .
You will drive operational success by managing service schedules and delivering expert solutions.
Compensation:
USD 1K/month
- Commissions (~USD400/month)
- Bonuses (up to 15% of base compensation)
Location: Remote (for residents of Argentina, Bolivia, Brazil, Colombia, Dominican Republic, Honduras, Nicaragua, the Philippines, and Venezuela)
Mission of Lepre Group:
"We bring value to the investment and trust our clients' deposits in us."
What makes you a strong candidate:
- You are proficient in Telesales, Sales development, Inside sales, Inbound sales, Home services.
- English
- Fully fluent
Responsibilities and more: Remote HVAC Dispatcher & Inside Sales Representative
Home Services | Remote
We are hiring two remote HVAC Dispatchers / Inside Sales Representatives to support a growing home-services operation.
We have two schedules available:
Full-Time: Monday–Friday, 8:00 AM–5:00 PM Utah/Mountain Time
Part-Time / After Hours: Monday–Friday, 5:00 PM–8:00 PM Utah/Mountain Time
This is more than a traditional dispatch position. You will often be the first person a customer speaks with, so you must be comfortable handling calls professionally, understanding the customer's service needs, booking appointments, supporting technicians, and identifying appropriate sales opportunities.
Clear, professional spoken English over the phone is required.
What You'll Do
- Answer inbound customer calls and convert qualified calls into booked service appointments
- Schedule and dispatch technicians based on availability, location, skill set, and job priority
- Communicate appointment details, schedule changes, and customer information clearly
- Present maintenance agreements, repairs, and relevant service options to customers
- Follow up on unsold estimates and open quotes
- Maintain accurate customer records, job notes, scheduling information, and service details
- Assist with scheduling conflicts, callbacks, and customer concerns
- Coordinate closely with technicians and other team members
- Help maintain a full and efficiently organized service schedule
Requirements
- Previous home-services dispatch, customer service, or sales experience
- HVAC experience is strongly preferred; plumbing, electrical, appliance repair, roofing, or similar home-service experience may also be considered
- Clear and confident English communication over the phone
- Comfortable speaking with U.S. customers
- Strong phone presence and ability to professionally ask for the sale
- Ability to handle objections and explain service options clearly
- Organized and calm during high call volume
- Reliable high-speed internet connection
- Reliable computer capable of handling cloud-based business applications
- Strong general computer and data-entry skills
- Ability to work independently in a remote environment while collaborating with the team
- Preferred Experience
Experience with any of the following is a plus:
- ServiceTitan
- Housecall Pro
- Podium
- Other field-service, dispatch, CRM, or scheduling platforms
OPENING 1 — FULL-TIME Remote HVAC Dispatcher & Inside Sales Representative — Full-Time
Schedule
- Monday–Friday
- 8:00 AM–5:00 PM Utah/Mountain Time
Compensation
- Base compensation: $1,000 USD per month
- Plus variable performance compensation:
- Approximately $100–$550/month based on company performance/profit criteria
- $5–$25 per qualifying membership sale
- Variable compensation depends on performance and applicable program criteria and is not guaranteed.
- OPENING 2 — PART-TIME / AFTER HOURS
- Remote HVAC Dispatcher & Inside Sales Representative — Part-Time
Schedule: Monday–Friday
5:00 PM–8:00 PM Utah/Mountain Time
This position is adecuado for someone who can consistently cover the after-hours window and provide customers with the same level of professionalism, responsiveness, and sales support as the daytime team.
Compensation
- Base compensation: $400–$550 USD per month
- Plus variable performance compensation:
- Approximately $50–$200/month based on company performance/profit criteria
- $5–$25 per qualifying membership sale
- Variable compensation depends on performance and applicable program criteria and is not guaranteed.
Your potential leader:
- Xavier Martinez - Founder at The Sauce BPO & Headhunt
More at Torre.ai
📌 Remote HVAC Dispatchers & Inside Sales Representatives (Colombia)
🏢 Emma of Torre.ai
📍 Colombia