Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

Regional Collections Lead

Location: Bogota, Colombia

- Monks Technology Services, part of Media.Monks and S4 Capital, is a integral consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

As part of our commitment to inclusion and in compliance with Law 2466 of 2025 from Colombia, we have available spaces for people with disabilities.

About The Role





As a Regional Collections Lead, you’ll lead a regional Finance team responsible for post-billing Order-to-Cash activities across LATAM and NAMER entities, driving collections performance, reducing aged debt, improving working capital outcomes, and ensuring an efficient, compliant, and customer-focused collections service.

Responsibilities

- Lead, coach, and develop a team of Collections Specialists and Team Leads
- Oversee regional collections performance and drive achievement of cash collection, overdue debt, and DSO targets
- Monitor team KPIs, productivity, service levels, and collections reporting
- Review aged debt and prioritize collection activity based on risk, value, and business impact
- Support resolution of escalated or complex customer accounts, disputes, overdue invoices, and payment delays
- Partner with Controllershi

📌 Regional Collections Lead (Bogotá)
🏢 Monks
📍 Bogotá