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Manager, Personalized Support

Twilio

Customer Success & Support Colombia Remote Senior Permanent Aug 6, 2026 USD116,960-171,900 / year

What You'll Do

You may be required to travel occasionally to participate in project or team in-person meetings. Collaborate with team members to build relationships with customers. Participate in team gatherings and functional off-sites as needed.

What We're Looking For

5+ years of experience in a management role. Strong communication skills and ability to work in cross-functional teams. Experience in customer support or related fields is preferred.

What We Offer

This role is remote but not eligible for candidates in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Competitive pay, generous time off, ample parental and wellness leave, healthcare, and a retirement savings program are offered.

Additional Information

Experience Level

Senior

Employment Type permanent

Work Mode

Remote

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📌 Manager, Personalized Support (Colombia)
🏢 Lato Jobs
📍 Colombia