About Car Freight Shipping

Car Freight Shipping Inc. is a growing international logistics company specializing in vehicle transportation throughout the United States and international markets. We provide reliable vehicle shipping solutions to individual consumers and businesses through a nationwide network of transportation partners and carriers.

Position

Overview The Inside Sales Representative will be responsible for converting qualified leads into customers by understanding their vehicle transportation needs, presenting the appropriate shipping solution, following up consistently, and closing sales.

This is a high-volume, KPI-driven sales position. The idóneo candidate is confident in communicating with customers, comfortable making and receiving a high volume of calls, and motivated by achieving and exceeding the sales targets. This is a full-time, on-site position based in our Manizales office.

Key Responsibilities Sales & Customer Acquisition

Respond quickly and professionally to inbound leads through phone, email, and other communication channels.

Make outbound calls to prospective customers and consistently follow up with leads.

Identify customer needs and recommend the best vehicle transportation solution.

Explain transportation options, pricing, timelines, and the overall shipping process.

Prepare and present customized quotes.

Negotiate with customers when appropriate while protecting company margins.

Overcome objections and confidently ask for the sale.

Convert qualified leads into confirmed bookings.

Maintain consistent follow-up with prospects throughout the sales cycle.

Customer Relationship

Management

Build trust and establish strong relationships with customers.

Provide accurate and transparent information about the vehicle shipping process.

Maintain professional communication throughout the sales process.





Address customer questions and concerns and coordinate with Operations when necessary.

Deliver a positive customer experience from the initial inquiry through booking. CRM & Sales Process

Maintain accurate customer and sales information in the CRM.

Follow established sales processes, scripts, and follow-up procedures.

Keep all opportunities updated with the correct status, notes, and next steps.

Ensure no qualified lead is left without timely follow-up.

Work closely with the Sales Supervisor to continuously improve sales techniques and processes. Sales KPIs

Performance will be measured through clear, objective sales metrics, including:

Lead response time

Contact rate

Conversion / closing rate

Number of sales closed

Revenue generated

Average ticket value

Follow-up compliance

Daily call and activity volume

Monthly sales target achievement We are looking for sales professionals who are motivated by numbers, comfortable being held accountable to KPIs, and consistently strive to exceed their targets. Qualifications

2+ years of experience in sales, inside sales, call center sales, or a similar customer-facing sales position.

Experience in a high-volume sales environment is strongly preferred.

Proven ability to meet or exceed sales targets.

Strong telephone sales and negotiation skills.

Excellent verbal and written communication skills.

Strong objection-handling and closing abilities.

Comfortable making a high volume of outbound calls.

Strong organizational and follow-up skills.

Ability to work independently while contributing to a team environment.

Comfortable working with CRM systems and sales technology.

Strong computer skills.

Advanced English proficiency is required, both spoken and written.

Spanish proficiency is required.

What We

Offer

Competitive base salary.

Performance-based commissions and/or bonuses.

Structured training and onboarding.

Supportive and performance-driven work environment.

📌 Inside Sales Representative – Vehicle Transportation (Manizales)
🏢 Car Freight Shipping
📍 Manizales