This is a Remote Part-Time (20 hours per week) Role: Friday, Saturday, Sunday, Monday, Tuesday About the Role Casual Fridays is a creative agency helping hotels and resorts show up smarter and stronger online. We're hiring two part-time Community Managers to own the day-to-day conversation happening on our clients' social channels — and to help us rebuild how that work gets done.

This is a hybrid of two things.

The first is classic community management: monitoring comments, DMs, and reviews across hotel and resort brand accounts, replying in-brand, and knowing when something needs to go up the chain. The second is the part we're genuinely excited about — we want someone who, once they know the work, starts asking how to make it faster. Feeding FAQ documents into an AI assistant so responses draft themselves.

Turning a messy spreadsheet of platform data into a real monthly report. Testing a tool and telling us whether it's worth keeping.

We are being upfront: nobody has this fully figured out, including us. If you like the idea of being early to something and building the system rather than inheriting it, this role has a lot of room in it. Who We're Looking For This is an entry-level role. What matters more than years of experience is that you're current on what AI tools can actually do and you're not intimidated by figuring out a new one. You'll do well here if you:

Write clearly and naturally in English — this is a public-facing writing role

Have good instincts about tone, and about what a real person on the other end of a message needs

Enjoy finding the inefficiency in a process and proposing a better version

Are comfortable with data — spreadsheets, structuring information, spotting when a number looks wrong

Have judgment: you can tell the difference between a routine question and something the client needs to see today

Can work independently in a focused, part-time capacity across a Friday–Tuesday schedule Key Responsibilities Community Management (Core)

Monitor and respond to comments, DMs, and reviews across assigned hotel and resort brand channels during your scheduled hours (Fri–Tue)

Engage positively with brand communities following pre-set guidelines — likes, replies, thank-yous

Hide or action spam and off-brand content per platform guidelines

Identify sensitive, negative,



or urgent situations and escalate to the Account Team with clear context

Maintain a 24-hour response standard across all assigned channels, including weekends

Work primarily inside social management tools such as AgoraPulse or Sprout Social AI Workflows & Automation Help build and maintain FAQ and knowledge documents that power AI-assisted response drafting

Test AI tools and connectors (Claude, ChatGPT, Gemini, NotebookLM and similar) against real community management tasks and report back on what works

Propose and prototype improvements to how community management gets executed — not just follow the process, but improve it

Document any workflow you build so the rest of the team can use it

Collaborate with our internal AI lead on rollouts that touch other parts of the agency Data & Reporting Support monthly client reporting: pull performance data from Meta Business Suite and other native platform sources

Organize that data into clean, structured spreadsheets that can be reused month over month

Help move reporting away from manual assembly and toward AI-assisted, templated, or dashboard-based outputs

QA data for accuracy and consistency before it reaches the Account Team or the client

Flag patterns worth a closer look — engagement drops, recurring complaints, content that overperforms Internal Coordination Attend Tuesday team meetings — both Community Managers overlap on Tuesdays so everyone stays connected

Coordinate clean handoffs with the counterpart covering the remaining weekdays (Wednesday–Thursday)

Support Social Media Coordinators and the Account Team with overflow tasks during quieter coverage periods

Maintain internal task reports and keep process documentation current Must-Have Skills Strong English communication, written and spoken

Working comfort with spreadsheets — Google Sheets or Excel, including formulas and cleaning messy data

Hands-on curiosity with AI tools, and the patience to test something until it works

Sound judgment about what to answer, what to hide, and what to escalate





Comfortable with Google Docs, Sheets, Drive, and Monday.com

Availability to work a fixed part-time schedule of Friday, Saturday, Sunday, Monday, and Tuesday, totaling 20 hours per week Nice-to-Have Familiarity with AgoraPulse, Sprout Social, Air.inc, or similar social management platforms

Meta Business Suite or native platform analytics experience

Python, SQL, or any scripting or automation background

Experience with APIs, connectors, or automation tools (Zapier, Make, MCP connectors, or similar)

Data visualization or dashboard building (Looker Studio, Sheets dashboards, or similar)

Proficiency or experience in Canva

Interest in hospitality, travel, or lifestyle brands Traits of a Great Fit When your queue is quiet, you ask for more — or you go find something worth improving

You think outside the box and you're comfortable saying "I think there's a better way to do this"

You stay level-headed when a comment is a complaint

You're early in your career and treat that as an advantage, not a limitation

You align with our company values: Play with Passion and a Positive Attitude

Do Something Today to Be Better Today

Continuously Exceed Expectations

Listen Thoughtfully, Speak with Clarity

Embrace Challenges with Resilience

Why Join Casual Fridays Be part of a remote-first team that values people and purpose

Work with high-profile hospitality brands across the U.S. and beyond

Build the systems rather than inherit them — this function is being brought in-house and shaped from the ground up

Collaborate in a team that values clear communication and creative ownership

Enjoy structured onboarding, bi-weekly 1:1s, and regular Zoom/Google Meet sessions A part-time schedule designed to fit around other commitments, without losing the consistency of a set weekly rhythm How to Apply Send your application to [email protected] with the subject: "Community Manager Application – [Your Name]"

Include

Your resume (PDF format: Lastname.Firstname.CommunityManager.pdf)

A brief email introducing yourself and why this role is a fit for your experience

One short paragraph on an AI tool you've actually used — what you used it for, and what you'd do differently next time

Optional: a portfolio, a dashboard, a script, or any process you've helped streamline

📌 Community Manager – Weekends (Entry-Level, Part-Time, Remote) (Colombia)
🏢 Allsikes
📍 Colombia