About Forte Group

Forte Group is a general, AI-first digital services company that helps organizations accelerate innovation, modernize products, and build transformative AI-enabled solutions. We work across the full digital engineering stack—including cloud, data, AI, and custom software—partnering with clients to deliver outcomes that create clear business value. As we enter our next phase of growth focused on AI-driven delivery, data-centric solutions, and outcome-based engagements, we are expanding our Go-To-Market Team.

The Opportunity

We are seeking a high-impact, growth-focused Client Partner to join Forte Group. In this high-visibility role, you will drive revenue growth by managing multiple existing client relationships while identifying and creating new ones. You will have the unique opportunity to work across diverse industries and collaborate with cross-functional teams spanning the USA, Eastern Europe, and LatAm.

Working closely with Executive, Technology, and Delivery leadership, you will devise and execute effective strategies to drive growth and achieve company targets.

Key Responsibilities

Account Management & Client Success

- Primary Point of Contact: Serve as the main liaison for clients, managing day-to-day engagement operations and streamlining communication between the client and internal Forte Group teams.
- Relationship & Trust Building: Cultivate deep trust, satisfaction, and goodwill with clients across all levels, including technology and business executives.
- Issue Resolution: Proactively identify and address potential client satisfaction issues,



collaborating with management and engineering teams for prompt, effective resolution.
- Operational Excellence: Lead internal engagement operations, and plan and facilitate quarterly business reviews (QBRs) with all stakeholders to align our services with evolving client needs.
- Advocacy & Referrals: Secure client testimonials, endorsements, and referrals to showcase Forte Group’s quality of work and unlock new business opportunities.

Business Development & Revenue Growth

- Portfolio Growth: Drive business within existing accounts to successfully meet portfolio revenue and margin targets.
- Strategic Account Planning: Formulate comprehensive Account Plans with a strong focus on growing the business and cross-selling our full suite of digital engineering services.
- Value Elevation: Identify opportunities to elevate current engagements into higher-value propositions, such as managed teams or outcome-based solutions.
- End-to-End Sales Cycle: Lead opportunities from qualification through closure and kickoff, collaborating closely with Sales, Technology, and Delivery leadership.
- Proposal & Market Presence: Shape client proposals, present to senior-level executives,



and actively participate in marketing initiatives to expand brand awareness and generate leads.
- CRM Management: Maintain timely and accurate reporting of all account activities and pipeline opportunities within Salesforce.

What Will Make You Succeed

- Proven Experience: 7+ years of sales and account management experience, primarily within Software Engineering Services companies.
- Growth Track Record: A demonstrable history of achieving excellent revenue growth, enhancing customer experiences, and building lasting client goodwill.
- Technical & Financial Literacy: A strong understanding of software development processes to communicate effectively with engineering leaders, coupled with a solid grasp of account-level financial KPIs (top and bottom-line results).
- AI Integration: A strong belief in AI capabilities, regularly utilizing AI tools to improve and accelerate the quality of your own work.
- Global Collaboration: Extensive experience managing multiple work streams and working seamlessly with multicultural, geographically dispersed teams.
- Execution & Ownership: Exceptional proficiency in anticipating client pain points, tailoring effective solutions, leading internal teams, and delivering high-impact presentations.
- Professional Mindset: A self-driven, highly motivated professional who thrives in fast-paced environments, takes full ownership of activities, and holds a genuine passion for sales and relationship-building.
- Communication Skills: An excellent communicator with strong interpersonal skills, a collaborative mindset, and full fluency in English.

📌 Client Partner (Colombia)
🏢 Forté Group
📍 Colombia